FOH & Bar Staff

Ellipsis Entertainment Ltd.; City Of London; On-site; GBP 10,000 - 40,000; Part time

Job summary

A leading entertainment company in London seeks enthusiastic FOH & Bar Staff to create unforgettable experiences for guests. This role involves greeting guests, ensuring their comfort, and serving in the bar. Ideal candidates are self-motivated, with strong communication skills and a dedication to customer service. Experience in hospitality is a plus, but all motivated individuals are encouraged to apply. Starting pay is £13.85 per hour plus service charge.

Benefits

Fun working environment

Company social events

Discounted food, drinks & tickets

Qualifications

• Enthusiastic individuals who can deliver exceptional customer service.
• Previous experience in hospitality or events is preferable but not essential.
• Ability to remain calm under pressure.

Responsibilities

• Greet guests and conduct ticket checks.
• Support entry procedures and assist during in-show operations.
• Craft drinks and wait tables in the bar.

Skills

Positive attitude

Strong verbal communication

Attention to detail

Multitasking

Problem-solving

Job description

Overview

Join the Layered Reality team as FOH & Bar Staff at The War of The Worlds: The Immersive Experience (www.thewaroftheworldsimmersive.com), where innovation meets entertainment. Layered Reality is a pioneer in immersive entertainment, blending captivating storytelling, cutting-edge technology, and exceptional customer service. Our unique approach combines live theatre, digital technology (virtual reality, projection mapping, and holograms), and physical sensations (sight, sound, smell, touch, and movement) to craft unforgettable immersive experiences.

Position Summary

As a member of our Front of House (FOH) & Bar team, you will be the face of Layered Reality and play a pivotal role in creating unforgettable experiences for our guests. With a variety of positions and responsibilities, each day will bring fresh challenges and opportunities. You'll be at the heart of the guest experience where you will welcome and assist guests, ensure their comfort, and work the bar with flair and precision. Your enthusiasm and attention to detail will leave a lasting impact in our unique, immersive setting, where immersive entertainment meets hospitality. Join us for a journey like no other!

Benefits

• Fun working environment.
• Company social events.
• Discounted food, drinks & theatre tickets.
• Love2Shop Voucher on your LR Birthday.

Scope & Responsibilities

Within the FOH areas, your tasks will include greeting guests with warmth and professionalism, conducting ticket checks, supporting entry procedures and providing assistance during in-show operations. Your role will involve promoting and upselling merchandise and photos related to the immersive experience, enhancing guest engagement and immersion. In the Bar capacity, you will be waiting tables and crafting a variety of drinks and cocktails. Delivering exceptional customer service is a key aspect of your role, as you address guest enquiries and concerns promptly and effectively. Your objective in both roles will be to boost sales throughout the venue and enhance the guest experience by skillfully upselling our themed products, thereby immersing guests fully in their experience.

Background Experience

We are looking for enthusiastic people who want to help bring our Layered Reality world to life! We want fun, dynamic, and friendly personalities to join our team. You will be self-motivated with a can-do attitude whilst ensuring all our guests are wowed the moment they step inside our doors and receive the highest quality service throughout their visit. Previous experience working in hospitality, theatre, events, or visitor attractions is preferable, but not essential.

Desired Attributes

• A positive attitude and commitment to delivering exceptional customer service.
• Strong verbal communication skills.
• A good attention to detail and the ability to multitask efficiently in a fast-paced environment.
• Excellent presentation skills, maintaining a professional appearance at all times.
• The ability to remain calm and composed under pressure.
• Strong problem-solving skills.
• Knowledge of food & beverage operations.
• Confidence in working as part of a team and independently.
• Flexibility to work various shifts, including daytime, evenings, weekends, and holidays.

Job Details

Job Title: FOH & Bar Staff

Job Type: Casual Worker, Zero Hours (Wednesday-Sunday)

Probation Period: 3 Months

Pay: £13.85 p/h plus Service Charge

Location: Aldgate, London, EC3A 2BJ

Start Date: 23rd June 2025

Diversity & Inclusion

At Layered Reality, we embrace the power of diversity because we believe that our differences are what make us strong. We recognise that each team member brings a unique perspective, background, and set of experiences to our company. Just as every immersive experience we create is a blend of different elements, we know that a diverse team is essential for crafting unforgettable memories. Inclusion is at the heart of our values because we understand that to truly connect with our guests, we must first connect with each other. Join us in celebrating diversity and inclusion as we embark on a journey to create immersive entertainment that resonates with every individual.

Application Process

To apply for this exciting opportunity, please submit an up-to-date CV along with a Covering Letter that outlines what you can bring to the role and why you would like to work for Layered Reality. We look forward to receiving your application!