FM Team Leader

Coleman James; Evesham, South Littleton; On-site; GBP 36,000 - 48,000; Full time

Benefits offered by this job

Ongoing training

Permanent position

Job summary

C Coleman James is seeking an experienced Reactive Facilities Team Leader for a permanent role at HMP Long Lartin. You will supervise engineers and maintenance operatives, coordinate reactive works and ensure compliance with safety standards.

Responsibilities include prioritising requests, allocating jobs, and maintaining records using CAFM systems while supporting the Facilities Manager with performance and workload management.

Qualifications

• Experience in a supervisory or team leader role within facilities management or building maintenance.
• Experience managing reactive maintenance activities and prioritising multiple workloads.
• Strong knowledge of building fabric, mechanical and electrical maintenance.

Responsibilities

• Supervise a team delivering reactive maintenance works.
• Prioritise and coordinate maintenance requests to meet KPIs.
• Allocate jobs, monitor progress and ensure works meet standards.
• Respond to emergency maintenance issues to minimise disruption.
• Ensure compliance with health and safety regulations and safe working practices.
• Support resource planning and performance management for the team.

Tools

CAFM systems

Job description

A leading Facilities Management provider is seeking an experienced Reactive Facilities Team Leader to join their team at HMP Long Lartin on a full-time, permanent basis.

Responsibilities

• Supervising and coordinating a team of engineers and maintenance operatives delivering reactive maintenance works.
• Managing and prioritising maintenance requests to ensure contractual KPIs and service levels are achieved.
• Allocating jobs, monitoring progress and ensuring works are completed to the required standards.
• Responding to emergency maintenance issues and minimising disruption to site operations.
• Ensuring compliance with health and safety legislation and safe working procedures.
• Supporting the Facilities Manager with resource planning, workload management and operational performance.
• Maintaining accurate maintenance records and updating jobs using CAFM systems.
• Identifying recurring maintenance issues and implementing improvements.
• Liaising with clients, contractors and internal teams to ensure smooth service delivery.
• Conducting inspections and quality checks on completed works.
• Managing team performance, approving timesheets and supporting continuous improvement.

Requirements

• Previous experience in a supervisory or team leader role within Facilities Management, building services or maintenance.
• Experience managing reactive maintenance activities and coordinating multiple workloads.
• Good technical knowledge of building fabric and mechanical and electrical maintenance.
• Strong understanding of health and safety legislation and safe working practices.
• Experience using CAFM systems to manage and monitor maintenance works.
• Excellent organisational, communication and problem-solving skills.
• Proven ability to lead, motivate and manage a team.
• Ability to prioritise workloads and work effectively under pressure.
• Experience within a prison, healthcare, defence or other regulated environment would be desirable but is not essential.
• Ability to obtain prison security clearance.

What's on Offer

• 39 hours per week, working across a 7-day rota.
• Ongoing training and professional development.
• Opportunity to work within an established Facilities Management organisation.

This is a permanent position.