Flow Technician

Greggs Plc; Long Eaton; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading food manufacturer in the UK based in Derby is seeking a Flow Technician to join their new manufacturing site. Responsibilities include partnering with operations teams, monitoring the Warehouse Management System, and ensuring high customer service standards while promoting safety and continuous improvement. The ideal candidate has experience in automated warehouse operations and strong IT skills. Competitive benefits are offered, including discounts and health schemes.

Benefits

Colleague discount

Free hot drinks

6 weeks annual leave

Pension scheme

Qualifications

• Have experience of an automated warehouse operation.
• Are comfortable working in a fast‑moving environment.
• Have a detailed understanding of the functionality and operation of automated systems.
• Are a strong team player with excellent interpersonal skills.

Responsibilities

• Partner with on‑site operations and engineering teams.
• Support all Flow Room functions.
• Monitor the NDC Warehouse Management System through KPI dashboards.
• Support the Flow Room Lead with IT and automation incidents.
• Promote consistency and quality by adhering to Flow Room processes.

Skills

Experience with automated warehouse operations

Strong IT skills including Microsoft Excel

Analytical and problem-solving skills

Excellent interpersonal skills

Customer-focused commitment

Ability to manage multiple priorities under pressure

Tools

SAP Extended Warehouse Management

Microsoft PowerPoint

Microsoft Outlook

Job description

Are you ready to be part of something new and exciting in Derby? Our brand-new manufacturing and logistics site, situated at SmartParc, will offer a fresh and innovative environment, and we're looking for enthusiastic and passionate colleagues to help lay the foundation for something truly great. We have a fantastic opportunity to join our team in Derby as Flow Technician. Reporting to the Flow Room Lead this will be a key role in the Flow Room working with warehouse operations teams and engineering to deliver optimal outcomes for both colleagues and customers. Initially you will actively participate in systems testing, engaging with both internal and external stakeholders to ensure seamless implementation and performance. This initiative is a key part of our growth strategy, aimed at expanding our supply chain to meet the needs of our growing number of shops across the UK.

Key details

• This is a full‑time role.
• The role will be on a 4 on, 4 off, 12‑hour shift pattern basis, including days, nights and weekends.
• You’ll be part of the start‑up team, helping to shape the way the Flow Room operates from day one.
• You’ll be expected to learn systems, processes quickly and independently, while also helping to define them. As one of the first in the Flow Room team, you’ll be involved in creating the training materials and onboarding plans for future team members.
• You’ll work closely with engineering, operations, and leadership to define what "good" looks like in our Flow Room and implement the practices to make it reality.
• The base location for this role is Derby, DE21 7BS.

What you’ll do

• Partner with on‑site operations and engineering teams to ensure smooth automated system and product flow.
• Support all Flow Room functions.
• Monitor the National Distribution Centre (NDC) Warehouse Management System (WMS) through KPI dashboards, housekeeping routines, and configuration of best practices to support operational throughput, identifying and addressing issues proactively.
• Support the Flow Room Lead with IT and automation incidents with a focus on transparency, escalation, and rapid resolution of major issues impacting operations.
• Ensure customer service is at the heart of the Flow room.
• Promote consistency and quality by adhering to Flow Room processes, SOPs, and risk assessments to embed continuous improvement.
• Ensure all activities comply with safety standards and contribute to a secure, well‑governed Flow Room environment.

You’ll fit right into this role if you

• Have experience of an automated warehouse operation.
• Are comfortable working in a fast‑moving environment.
• Have a detailed understanding of the functionality and operation of automated systems; SAP Extended Warehouse Management, specifically Material Flow Systems and knowledge of SynQ would be desirable.
• Are customer‑focused with a commitment to quality, efficiency and accuracy.
• Are a strong team player with excellent interpersonal skills, comfortable with knowledge and best‑practice sharing along with the ability to build trust at all levels.
• Are calm and effective under pressure, able to manage multiple priorities at pace.
• Have strong IT skills, including Microsoft Excel, Microsoft PowerPoint and Microsoft Outlook.
• Have analytical and problem‑solving skills with a track record of implementing workable solutions.
• Are a clear and confident communicator with excellent written and verbal skills.
• Are skilled in influencing and challenging constructively to drive continuous improvement.
• Are supportive of an inclusive workplace culture.

Benefits

• Competitive pay.
• Colleague discount allowing you and a family member to enjoy up to 50% off your favourite Greggs products.
• Free hot drinks for you to enjoy while on shift.
• Paid breaks allowing you to recharge your batteries.
• We share 10% of all our profits with our colleagues.
• Health and Wellbeing App providing Remote GP and Physiotherapy services.
• 6 weeks annual leave which includes bank holidays.
• Colleague share plans to help you invest and save for your future.
• Pension scheme to help you plan for your future. We'll match your contributions up to 7%.
• Confidential employee assistance app and helpline to help with your wellbeing.
• Long service awards celebrating key milestones in your career.
• Savings and discounts for your everyday shopping, leisure and wellbeing.