Florist - The Dorchester

The Dorchester; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a passionate Florist to join their team. This unique opportunity allows you to showcase your creativity and craftsmanship while delighting guests with stunning floral arrangements. You will be part of a vibrant environment that values collaboration and personal growth, supported by an award-winning learning academy. Enjoy fantastic perks, including complimentary stays across a collection of luxury hotels, employee bonuses, and a competitive pension scheme. If you are driven by passion and creativity, this role is perfect for you.

Benefits

Fantastic Employee bonus scheme

Complimentary stays across hotels

50% F&B discount

Vibrant social events

Discounts in shops

Seasonal ticket loan

Rental deposit scheme

Private Pension Scheme

Apprenticeship opportunities

Immediate well-being advice

Qualifications

• Strong communication skills and customer service ethic are essential.
• Experience in floral arrangement and plant care is preferred.

Responsibilities

• Create beautiful floral and plant arrangements for the hotel.
• Fulfill special requests for bespoke arrangements and events.

Skills

Excellent communication skills

Customer service ethic

Floral arrangement

Plant care

Education

Level 2 Hospitality Team Member

Level 5 Operations Manager

Job description

We care about your career and are known for having the absolute best people in the industry. When you join us as a Florist, you start a unique opportunity to become celebrated as the very best in your field. You'll learn not only from your fellow Legends but also through our award-winning learning academy, enabling you to achieve the highest standards of craft, service, and leadership and become a legend in your own story.

What you'll get

As a Florist at The Dorchester, here are some of the great benefits you will receive:

• Fantastic Employee bonus scheme and Excellent Service charge
• Complimentary stays including breakfast across the Dorchester Collection Hotels - up to 48 nights every year
• 50% F&B discount at selected bars and restaurants within the Dorchester Collection
• Vibrant social events that bring employees together, including Summer party and Winter ball
• Amazing benefits such as discounts in various high street and online shops, seasonal ticket loan, rental deposit scheme, and a competitive Private Pension Scheme
• Apprenticeship, training, and development opportunities—from Level 2 (Hospitality Team Member) up to Level 5 (Operations Manager) and others
• £750 bonus when you recommend a friend
• Access to immediate well-being advice because We Care about our employees

What you'll do

You'll love what you do and take pride in delighting our guests:

• You will be responsible for creating beautiful floral and plant arrangements for various parts of the hotel during their day. This includes caring for and conditioning plant materials, creating and delivering floral arrangements for different areas, meeting guests, and organizing bespoke arrangements tailored to their requirements to ensure our guests receive nothing but the best experience.
• Some guests may have special requests involving bespoke arrangements for rooms or suites, creating wedding and event flowers, and bouquets for delivery across London. These requests are fulfilled by our florists, along with assistant florist managers and designer florists.

The items shared are the essence of a day in the life of a Florist, but we'll provide specifics on how we care for our hotel.

What you'll bring

• Our values of Passion, Personality, Respect, Working Together, and Creativity guide us every day. As a Florist, you’ll have the opportunity to bring these to life and continue to create our legacy.
• Excellent communication skills and a strong customer service ethic are essential to keep our departments running smoothly.
• English is the primary language used in our hotel, and you can communicate comfortably in it.