Florist - The Dorchester

TN United Kingdom; London; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a vibrant team as a Florist at a prestigious hotel, where your creativity and passion for floral design will shine. You'll be responsible for crafting stunning arrangements that enhance the guest experience, while also enjoying fantastic benefits like complimentary stays and a generous bonus scheme. This role offers a unique opportunity to develop your skills through an award-winning learning academy, ensuring you become a leader in your craft. If you have a flair for creativity and a dedication to exceptional service, this is the perfect opportunity to flourish in your career.

Benefits

Employee bonus scheme

Complimentary hotel stays

50% F&B discount

Social events

Discounts at shops

Seasonal ticket loan

Private Pension Scheme

Training and development opportunities

£750 referral bonus

Well-being advice access

Qualifications

• Passion for floral design and a strong customer service ethic.
• Ability to create bespoke floral arrangements for events.

Responsibilities

• Create beautiful floral and plant arrangements for the hotel.
• Fulfill special requests for weddings and events across London.

Skills

Floral Arrangement

Customer Service

Communication Skills

Creativity

Education

Apprenticeship in Floristry

Level 2 in Hospitality

Job description

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We care about your career and are known for having the absolute best people in the industry. When you join us as a Florist, you start a unique opportunity to become celebrated as the very best in your field. You'll learn not only from your fellow Legends but also through our award-winning learning academy, enabling you to achieve the highest standards of craft, service, and leadership, and to become a legend in your own story.

What you'll get

As a Florist at The Dorchester, here are some of the great benefits you will receive:

• Fantastic Employee bonus scheme and Excellent Service charge
• Complimentary stays including breakfast across the Dorchester Collection Hotels - up to 48 nights every year
• 50% F&B discount at selected bars and restaurants within the Dorchester Collection
• Vibrant social events that bring employees together, including Summer party and Winter ball
• Amazing benefits such as discounts in various high street and online shops, seasonal ticket loan, rental deposit scheme, and a competitive Private Pension Scheme
• Apprenticeship, training, and development opportunities - from Level 2 (Hospitality Team Member) to Level 5 (Operations Manager) and many others
• £750 bonus when you recommend a friend
• Access to immediate well-being advice, because We Care about our employees

What you'll do

You'll love what you do and take pride in delighting our guests:

• You will be responsible for creating beautiful floral and plant arrangements for various areas of the hotel during the day. This includes the care and conditioning of plant materials, creation and delivery of floral arrangements, meeting guests, and organizing bespoke arrangements tailored to their requirements to ensure our guests receive nothing but the best experience.
• Sometimes our guests have special requests involving bespoke arrangements for rooms or suites, creating wedding and event flowers, and bouquets for delivery across London. Most of these requests are fulfilled by our florists, along with assistant florist managers and designer florists.

The items shared are the essence of a day in the life of a Florist, but we'll provide specifics on how we care for our hotel.

What you'll bring

• Our values of Passion, Personality, Respect, Working Together, and Creativity guide us each day. As a Florist, you'll have the opportunity to bring these to life and continue to create our legacy.
• Great communication skills and a strong customer service ethic are essential to keep our departments running smoothly.
• English is the primary language used in our hotel, and you should be able to communicate comfortably in this language.