Florist

The Dorchester; City of Westminster; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Employee bonus scheme

Service charge

Complimentary stays (up to 48 nights)

50% F&B discount

Social events

Shop discounts

Private Pension

Development opportunities

£1000 referral bonus

Well-being support

Job summary

The Dorchester in London seeks an experienced Florist to craft exquisite floral and plant arrangements for the hotel, ensuring top-notch presentation and guest satisfaction.

You will learn through our award-winning academy, deliver bespoke arrangements for rooms, suites and events, and collaborate with fellow team members to create memorable experiences for guests across the property.

Qualifications

• Experience creating floral and plant arrangements for hospitality spaces.
• Ability to deliver bespoke arrangements for rooms, suites and events.
• Strong communication and guest service orientation.

Responsibilities

• Create beautiful floral and plant arrangements for all hotel areas, including care and conditioning of plant materials.
• Meet guests and develop bespoke floral requests, including wedding and event arrangements, and coordinate deliveries across London.

Skills

Floral design

Customer service

English communication

Job description

We care about your career and are known for having the absolute best people in the industry. When you join us as a Florist you start a unique opportunity to become celebrated as the very best in your field. You'll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story.

What you'll get

• Fantastic Employee bonus scheme and Excellent Service charge
• Complimentary stays including breakfast across the Dorchester Collection Hotels - up to 48 nights every year
• 50% F&B discount at selected bars and restaurants within the Dorchester Collection
• Vibrant Social events that bring employees together including Summer party and Winter ball
• Amazing benefits such as discounts in various high street and online shops, seasonal ticket loan, rental deposit scheme and competitive Private Pension Scheme
• Apprenticeship, training and development opportunities - from Level 2 (Hospitality Team Member) up to Level 5 (Operations Manager) and many others.
• £1000 bonus when you recommend a friend
• Access to immediate well being advice, because We Care about our employees

What you'll do

You’ll love what you do and take pride in delighting our guests:

• You will be responsible for creating the most beautiful floral and plant arrangements for every part of the hotel during their day. This will include the care and conditioning of plant materials, creation and delivery of floral arrangements for different areas of the hotel, meeting guests and organising bespoke arrangements tailored to their requirements all to ensure our guests receives nothing but the best experience.
• Sometimes our guests have special requests involving creating bespoke made arrangements for rooms or suites, creating the most beautiful wedding and event flowers and other special occasions, as well as creating bouquets for delivery all across London. Most of these requests are fulfilled by our florists, along with assistant florist manager and designer florist.

The items shared are the essence of a day in the life of a Florist, but we'll make sure you are provided with specifics on how we care for our hotel.

What you'll bring

• Our values of, Passion, Personality, Respect, Working Together and Creativity guide us each and every day. As a Florist you’ll have the opportunity to bring these to life and continue to create our legacy.
• Communication is what keeps our departments running perfectly. You have great communication skills with a strong customer service ethic.
• English is the primary language used in our hotel. You can comfortably communicate in this language.