Floortender: Part-Time Cocktail Service Pro

The Cocktail Club; Bristol; On-site; GBP 15,153 - 17,908; Part time

Benefits offered by this job

50% food & drink discount

Generous service charge

Early access to pay via Wagestream

Life assurance £10,000

Employee assistance program (EAP)

Training and development opportunities

Job summary

The Cocktail Club is seeking a part-time Floortender to join our Bristol venues. You will greet guests, take orders, serve drinks and food, and help maintain a welcoming, fast-paced floor service environment.

We value excellent customer service, strong multitasking, and a friendly, upbeat attitude. You’ll work on a part-time schedule (20–25 hours) with shifts Mon–Sun, and enjoy benefits including service charge, staff discounts, and career development opportunities.

Qualifications

• Excellent customer service and communication.
• Strong multitasking abilities.
• Friendly and outgoing personality.
• Knowledge of responsible alcohol service and legal drinking age requirements.

Responsibilities

• Greet and welcome guests as they arrive, providing a warm and friendly first impression.
• Serve drinks and food to customers on the floor, taking orders, and ensuring timely delivery.
• Maintain a clean and organized seating area, clearing empty glasses, plates, and trash as needed.
• Engage with guests, providing information on menu items, drink specials, and promotions.
• Anticipate guest needs and promptly address any inquiries or requests.
• Collaborate with the team to ensure smooth and efficient service.
• Uphold all safety and hygiene regulations, including responsible alcohol service guidelines.
• Assist with setting up and breaking down the bar and seating areas before and after service.

Skills

Customer service

Multitasking

Communication

Alcohol service knowledge

Job description

The Cocktail Club is seeking a part-time Floortender to join our Bristol venues. You will greet guests, take orders, serve drinks and food, and help maintain a welcoming, fast-paced floor service environment.

We value excellent customer service, strong multitasking, and a friendly, upbeat attitude. You’ll work on a part-time schedule (20–25 hours) with shifts Mon–Sun, and enjoy benefits including service charge, staff discounts, and career development opportunities.