Floor Trainer & Team Coach - Elevate Guest Service

Fogo de Chão; Liverpool; Hybrid; GBP 38,000 - 41,000; Full time

Benefits offered by this job

50% brand discount on food & drink

Complimentary meal for two on workannn

Enhanced maternity and paternity pay

Employee assistance programme

Supportive leadership team

Opportunities to develop and progress

Job summary

Fogo de Chão in the United Kingdom is seeking an experienced Floor Trainer to lead the floor team, welcome guests, and ensure smooth service in our fast-paced restaurant. You will train and develop junior team members, be a role model for service excellence, and adapt your approach to each guest while communicating our churrasco experience.

A good level of English is required for this role. The advertised wage is inclusive of a basic wage of £12.80 per hour, plus anticipated tron of £5.65 per

Qualifications

• Experience leading floor teams in high-volume restaurant environments.
• Strong coaching and mentoring abilities for junior staff.
• Excellent guest service focus with a professional demeanour.

Responsibilities

• Supervise, motivate, coach and develop the floor team to work efficiently and collaboratively.
• Adapt language and service style to suit each guest while maintaining professionalism.
• Know the menu and communicate offerings effectively, making guest recommendations.

Skills

Supervising

Coaching

Team development

Guest service

Communication

English language

Job description

Fogo de Chão in the United Kingdom is seeking an experienced Floor Trainer to lead the floor team, welcome guests, and ensure smooth service in our fast-paced restaurant. You will train and develop junior team members, be a role model for service excellence, and adapt your approach to each guest while communicating our churrasco experience.

A good level of English is required for this role. The advertised wage is inclusive of a basic wage of £12.80 per hour, plus anticipated tron of £5.65 per