Floor Team: Elevate Guest Experience & Upsell

Boxpark; Greater London; Hybrid; GBP 18,000 - 26,000; Full time

Job summary

Boxpark in London is seeking energetic floor team members to deliver stylish hospitality and exceptional service across our vibrant venues. If you love great food, crafted drinks, and soulful music, you’ll help create memorable experiences for every guest.

Bring charm, confident communication, and a passion for upselling to keep energy high and guests engaged throughout shifts in a fast-paced, dynamic environment.

Qualifications

• Experience in fast-paced hospitality and guest service.
• Upselling ability to boost guest experience.
• Strong communication and guest interaction skills.

Responsibilities

• Own your section with attention to detail.
• Keep the venue looking great at all times.
• Be confident, well-spoken, and camera-ready.
• Support our kitchens with service items and keep stocks ready.
• Knowledgeable about drinks and food to elevate guest experience.
• Be a team player who collaborates with colleagues.
• Stay organized and detail-oriented—no detail is too small.
• Engage with guests to create a welcoming atmosphere.
• Maintain cleanliness and presentation standards during your shift.
• Promote initiatives and upselling opportunities to enhance guest experience.

Skills

Hospitality service

Upselling

Communication

Teamwork

Attention to detail

Job description

Boxpark in London is seeking energetic floor team members to deliver stylish hospitality and exceptional service across our vibrant venues. If you love great food, crafted drinks, and soulful music, you’ll help create memorable experiences for every guest.

Bring charm, confident communication, and a passion for upselling to keep energy high and guests engaged throughout shifts in a fast-paced, dynamic environment.