Floor Supervisor — Lead High-Energy Guest Experience

Flight Club; Oxford; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Skills development

Employee assistance

Tips shared fairly

Family Value Award

Paid break time

Health plan

Free meals

Incentives

Refer-a-friend bonus

Team socials

Venue discounts

Service awards

Family friendly leave

Job summary

Flight Club in Oxford is seeking a Floor Supervisor to be the heartbeat of the action, leading your team to deliver epic service and ensure every guest feels special in a high-energy venue.

This role champions our values—Warmth, Togetherness, Passion, and Innovation—on every shift, with opportunities to grow within a company that rewards performance with engaging incentives and family-friendly benefits.

Qualifications

• Leadership and guest service skills required.
• Ability to motivate a team in a fast-paced environment.
• Strong communication and interpersonal skills.

Responsibilities

• Lead a high-energy team to deliver outstanding service.
• Ensure guests feel valued on every shift and maintain service standards.
• Uphold Flight Club values of warmth, togetherness, passion and innovation.

Skills

Team leadership

Customer service

Energy & pace

Job description

Flight Club in Oxford is seeking a Floor Supervisor to be the heartbeat of the action, leading your team to deliver epic service and ensure every guest feels special in a high-energy venue.

This role champions our values—Warmth, Togetherness, Passion, and Innovation—on every shift, with opportunities to grow within a company that rewards performance with engaging incentives and family-friendly benefits.