Floor Staff

The Bothy Glasgow; Glasgow; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

TRONC electronic tips

Wagestream

30% off food and cinema tickets

Hotel and Apartment discounts

Scotsman Perks Benefits Portal

Staff meals on duty

Flexible working

Career development through Scotsman Pl

Job summary

The Bothy Glasgow is recruiting for an enthusiastic floor team member to deliver consistently excellent customer service and contribute to a lively, social venue. You will be involved in all aspects of service, from setting up and serving customers to liaising with kitchen staff and clearing down after service.

Ideal candidates will have experience in a similar role, a great personality, and enjoy working as part of a team.

Qualifications

• Experience in a similar role.
• A great personality and enjoy working as part of a team in a social environment.
• Availability to work shifts, including evenings and weekends as per business needs.

Responsibilities

• Providing consistently excellent customer service.
• Involvement in all aspects of service; setting-up, serving customers, liaising with kitchen staff and cleaning down after service.
• Promoting sales to maximise customer spend.

Skills

Customer service

Team player

Job description

The Bothy Glasgow, 11 Ruthven Lane, Glasgow, Lanarkshire, G12 9BG

About Us:

The Scotsman Group is Scotland’s largest and most diverse hospitality group, with a collection of over 40 venues across Scotland including bars, restaurants, hotels and more.

The Role:

As a member of the floor team, your role will include:

• Providing consistently excellent customer service.
• Involvement in all aspects of service; setting-up, serving customers, liaising with kitchen staff and cleaning down after service.
• Promoting sales to ensure customer spend is maximised.

The Person:

The ideal candidate will have:

• Experience in a similar role.
• A great personality and enjoy working as part of a team in a social environment.
• Availability to work shifts, including evenings and weekends as per business needs.

What We Offer:

As part of Scotsman Hospitality, you will have access to the following benefits that include:

• TRONC electronic tips – Our staff keep 100% of tips earned in venues.
• Wagestream – Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
• 30% off of food and cinema tickets in all of our venues across Scotland.
• Hotel and Apartment discounts.
• Access to Scotsman Perks Benefits Portal.
• Staff meals on duty.
• Flexible working opportunities.
• Career development through our Scotsman Steps training programme.
• Refer a Friend Scheme.