Floor Manager | Luxury Club & F&B Leader

Soho House via Caterer.com; Banbury; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Weekly Pay

Team meal on shift

House Membership

50% off Food & Drink

Staff Room Rate

Private Health

Job summary

Soho House is seeking a Floor Manager for Soho Farmhouse in Banbury. You will lead the floor team, ensure exceptional service, greet guests, take orders, and guide recommendations to uplift the member and guest experience.

Role requires 2+ years in a similar capacity, a can-do Hospitality mindset, and the ability to balance service with operational efficiency. Competitive benefits and career development are included.

Qualifications

• Minimum of 2+ years’ experience in floor or restaurant management.
• Hospitable, approachable and passionate about guest service.
• Ability to lead a team and maintain Soho House service standards.

Responsibilities

• Lead and develop the floor team to deliver elevated service.
• Drive service standards and guest experience across all touchpoints.
• Create efficient staff rotas and manage labour costs.
• Collaborate with management to ensure seamless guest interactions.

Skills

Hospitality

Customer service

Problem solving

Team leadership

Flexibility

Job description

Soho House is seeking a Floor Manager for Soho Farmhouse in Banbury. You will lead the floor team, ensure exceptional service, greet guests, take orders, and guide recommendations to uplift the member and guest experience.

Role requires 2+ years in a similar capacity, a can-do Hospitality mindset, and the ability to balance service with operational efficiency. Competitive benefits and career development are included.