Floor Manager — Lead Dynamic Pub Team & Memorable Service

Public House Head Office; England; On-site; GBP 32,000 - 35,000; Full time

Benefits offered by this job

50% off food and drink

Tips paid weekly

Benefits platform with discounts

24/7 Health and Wellbeing support

1-year anniversary overnight stay

Access to Stream

Employee referral scheme

Staff meals on shift

Career progression

Job summary

Public House Group is seeking a hands-on Floor Manager to join our team in the United Kingdom. You will work closely with the General Manager, lead a dedicated front-of-house team, deliver outstanding service, and uphold the highest standards in a high-energy hospitality venue.

This role requires solid leadership, excellent communication, and the ability to manage rotas, budgets, and guest satisfaction during busy periods.

Qualifications

• Proven leadership experience in hospitality or a similar role.
• Excellent communication and interpersonal skills.
• Passion for delivering exceptional customer service and guest experiences.

Responsibilities

• Supervise, train, and motivate staff to provide excellent service.
• Create and manage staff schedules to cover peak hours within budgeted labour costs.
• Collaborate with General Manager and marketing to implement promotions and boost venue visibility.

Skills

Leadership

Communication

Customer service

Job description

Public House Group is seeking a hands-on Floor Manager to join our team in the United Kingdom. You will work closely with the General Manager, lead a dedicated front-of-house team, deliver outstanding service, and uphold the highest standards in a high-energy hospitality venue.

This role requires solid leadership, excellent communication, and the ability to manage rotas, budgets, and guest satisfaction during busy periods.