Floor Manager: Lead a Fashion Team & Stellar Service

AllSaints; Glasgow; On-site; GBP 25,000 - 35,000; Full time

Benefits offered by this job

Generous wardrobe allowance

Team commission scheme

Employee discount

Up to 36 days of leave

Access to dental cash plan

Wellbeing and lifestyle support

Enhanced family leave benefits

Discounted gym membership

Job summary

A global fashion brand in Glasgow is looking for a Floor Manager to oversee daily operations and lead a team of stylists. The ideal candidate will have a passion for fashion, strong leadership skills, and the ability to enhance customer experience both in-store and online. This role emphasizes organization, communication, and the ability to meet sales targets. Join a vibrant team that values diversity and supports growth within the company, alongside numerous employee benefits including generous leave and wellness programs.

Qualifications

• Strong knowledge of fashion trends and customer needs.
• Experience in leading and motivating a retail team.
• Ability to manage customer inquiries effectively.
• Familiarity with operational processes in a retail environment.

Responsibilities

• Manage daily floor operations and ensure excellent customer service.
• Support team members in first line customer queries.
• Work with management to exceed store targets.
• Create and implement floor plans and rotas.

Skills

Fashion knowledge

Team leadership

Customer service

Organizational skills

Digital system proficiency

Job description

A global fashion brand in Glasgow is looking for a Floor Manager to oversee daily operations and lead a team of stylists. The ideal candidate will have a passion for fashion, strong leadership skills, and the ability to enhance customer experience both in-store and online. This role emphasizes organization, communication, and the ability to meet sales targets. Join a vibrant team that values diversity and supports growth within the company, alongside numerous employee benefits including generous leave and wellness programs.