Floor Manager - Doncaster

LVMH Group; Doncaster; On-site; GBP 25,000 - 30,000; Full time

Job summary

Sephora, part of the LVMH Group, is seeking a Floor Manager in Doncaster. This full-time role involves leading the sales team, driving performance, and ensuring exceptional client experiences in a vibrant retail environment. Benefits include employee discounts, parental leave, and opportunities for personal development.

Benefits

Gifted products throughout the year

Paid Parental Leave

Health and well-being initiatives

Discounted Gym memberships

Opportunities for personal development

Career growth within LVMH

Qualifications

• Retail management experience in profit and loss management.
• Proficiency in using reporting tools for operational decisions.
• Hands-on leadership style with a focus on client service.

Responsibilities

• Lead store team to deliver an unbeatable client experience.
• Drive a selling culture to exceed KPIs.
• Support Store Manager in daily operations.

Skills

People Management

Sales Forecasting

Client Service

Coaching

Stock Control

Tools

Microsoft Office Suite

Job description

At Sephora, we believe that beauty thrives in diversity and discovery. Our purpose is to expand the way the world sees beauty by empowering the ExtraOrdinary in each of us.

Sephora is part of the Global Louis Vuitton Moet Hennessey Group which is the world's largest luxury goods conglomerate. Across Australia and New Zealand, we have circa 34 stores, a growing online platform and we plan to expand this year on year. Not only do we offer diverse store opportunities, we also have our head office based in Sydney CBD.

Join Sephora and be part of theManagement team in our DoncasterstoreasFloor Manager (Senior Beauty Advisor) on aFull-Timebasis. This is your opportunity to bring your passion, share your knowledge, and make your mark at a leading global beauty retailer.

Some of our well-liked benefits:

• Gifted products throughout the year along with store discounts of up to 45% off
• Paid Parental Leave, Birthday Leave & Personal Leave
• Health and well-being initiatives including 24/7 Mental Health well-being programs& Life Insurance
• Discounted Gym memberships incl. Virgin Active & Fitness First + more!
• Opportunities for personal development in ANZ through succession
• Opportunities across our global group of high-end luxury brandswithin LVMH

The opportunity:

As a Floor Manager, you will be our Senior Beauty Advisor and you’ll support the Store Manager and Assistant Store Manager in leading the store team in a fast-paced and exciting retail environment to deliver an unbeatable client experience.

You'll play a key role in:

• Being the role model to your team by showcasing the Sephora experience to customers through embodying Sephora’s DNA of delivering a curated, innovative prestige beauty experience.
• Driving a selling culture to exceed KPI’s and consistently raise the performance and capability of your team through coaching and supporting their growth and development.
• Utilising and interpreting reporting data to support with operational decisions by working closely with the Store Manager, Assistant Store Manager and fellow team of Senior Beauty Advisors.
• Facilitating open communication with your team by providing effective feedback and consistent communication with the Management team.
• Serving as the point of contact when being the Manager in Charge (MIC) for client and cast member matters within a fast-paced environment to confidently make store decisions.

In this role, you will have the opportunity to work across all our categories from beauty, skincare, haircare, and wellness; as well as store functions of sales, management, and back-of-house operations.

You will be equipped with initial onboarding training and continuous learning through our unique online learning platform and field trainers to help clients discover Sephora's amazing offerings. By being part of Sephora and the LVMH community, your options for discovery and career growth are endless.

We would love to hear from you if:

• Are open to working arotating roster to support store needs.
• You have previous retail management experience across areas of managing profit and loss, sales forecasting, people management & training, stock control and visual merchandising.
• You have proficiency in using Microsoft Office Suite to interpret and input data for daily reporting.
• You're a hands-on leader who loves being on the sales floor to motivate, coach, and help your store team members succeed.
• You're passionate about excellent client service and experiential retail to ensure your store represents the Sephora brand.
• You have a passion to maintain a strong and positive culture where everyone is valued, recognized, and enabled to succeed through feedback and career development, coaching, learning, and recognition.
• You have a drive for results with a history of exceeding sales targets and KPI's

Please keep in mind when considering a role at Sephora that each of our stores have their own individual needs. OnlyAustralian CitizensorPermanent Residentswill be considered for this opportunity.

As our busiest days of trade are between Thursday to Sunday the ideal candidate will be able to provide 5 full days of availability across key trading times including but not limited to late-night, weekend and public holiday trading.

Your application:

Sephora is proud to be an equal opportunity workplace for all. We do not discriminate in recruitment, hiring, training, advancement, or other employment practices. We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees.

If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment.

Sephora’s stores offer passionate beauty fans across the world a privileged freedom to touch and test products since 1969.
The House provides a superior selection of quality products and always keeps pace with the latest trends.
The house is built upon the exceptional talents of its beauty professionals who create a perfect environment for adventurous clients who want to experiment and learn.
With the innovative range of products in the Sephora Collection, its distinctive stores and bold commitment to new ideas, the House is always able to surprise and delight its clients.
At every touch point with its clients, in store and online, Sephora provides an unconventional approach which has made it the most loved beauty community in the world.

Crafting Dreams Starts With Yours

At LVMH, people make the difference in the art of crafting dreams.
Our people fuel our dynamic, entrepreneurial culture. We value collective ambitions, encouraging our talents to push boundaries and champion a curious, audacious state of mind. Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, consistently empowering them to reach their full potential. We are actively committed to positive impact through an inclusive environment that supports and gives back to our talented community.
Join us at LVMH, where your talent is at the heart of our collective successes.