Floor Manager

Zachary Daniels; Newtownabbey; On-site; GBP 18,000 - 30,000; Full time

Job summary

Zachary Daniels is looking for an experienced Floor Manager to join a dynamic fashion retail team in Belfast. You will lead a motivated store team, deliver an outstanding customer experience, and drive sales while upholding visual merchandising and operational standards.

The ideal candidate has supervisory experience in fashion retail, strong leadership and communication skills, and a customer-first approach.

Qualifications

• Previous supervisory or management experience in fashion retail.
• Strong leadership and communication skills.
• Customer-first approach with a passion for fashion.
• Commercial awareness with a results-driven mindset.

Responsibilities

• Lead, coach, and motivate the store team.
• Deliver exceptional customer service and create a welcoming shopping experience.
• Drive sales performance and achieve store KPIs.
• Maintain outstanding visual merchandising standards.
• Support recruitment, training, and employee development.
• Ensure efficient stock management and loss prevention.
• Assist with store operations, opening and closing procedures.
• Promote a positive, inclusive, and energetic team culture.

Skills

Leadership

Customer service

Team motivation

Fashion retail

Job description

Floor Manager | Fashion Retail | Belfast | Salary up to £30,000 + Bonus

Zachary Daniels are looking for an experienced Floor Manager to join a dynamic fashion retail team in Belfast. As a Floor Manager, you will play a key role in delivering an outstanding customer experience, leading a motivated team, and ensuring the store operates to the highest standards.

The successful Floor Manager will be passionate about fashion, confident in leading people, and driven to achieve sales targets while maintaining excellent visual merchandising and operational standards.

Key Responsibilities:

• Lead, coach, and motivate the store team.

• Deliver exceptional customer service and create a welcoming shopping experience.

• Drive sales performance and achieve store KPIs.

• Maintain outstanding visual merchandising standards.

• Support recruitment, training, and employee development.

• Ensure efficient stock management and loss prevention.

• Assist with store operations, opening and closing procedures.

• Promote a positive, inclusive, and energetic team culture.

What We're Looking For:

• Previous supervisory or management experience within fashion retail.

• Strong leadership and communication skills.

• A customer-first approach with a passion for fashion.

• Commercial awareness and a results-driven mindset.