Floor Manager

Plaza Khao Gaeng; Greater London; Hybrid; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Sunday off

Dining discount 50%

Celebration meal

Wine price access

Wagestream pay advance

Charity donations

Employee Assistance Program

Financial advice

WSET courses

Learning & development plan

Career progression

Referral bonus £600

Team events

Wedding gift

GP access 24/7

Gym discount

Job summary

Plaza Khao Gaeng in London is seeking an experienced Floor Manager to lead a busy front-of-house team and deliver exceptional guest experiences in a Michelin Bib Gourmand restaurant group setting.

You will work within a dynamic team, ensuring smooth service, hands-on management, and ongoing staff development to uphold high standards and guest satisfaction across a growing brand portfolio.

Responsibilities

• Supporting the senior management team in managing day-to-day restaurant operations with warmth and professionalism
• Ensuring the running of a smooth service. This is a hands-on management role and the ideal candidate will be able to oversee and manage a large, dynamic FOH team
• Developing and being able to deliver an engaging training programme
• Demonstrate the ability to run engaging and informative briefings before service, communicating any updates to the menu,new items, specials, and limited stock
• Champion quality and consistency - ensure positive communication between both the FOH and Kitchen teams to deliver exceptional product and guest experience.

Job description

We’re looking for a talented Floor Manager to join our team. This is an exciting opportunity for an ambitious Floor Manager to play a key role in a dynamic & growing restaurant group with big plans ahead. You will be joining a driven and passionate team. Awarded a Michelin Bib Gourmand across three locations, Berenjak is an exciting group of Persian restaurants with four locations in the UK (Mayfair, Soho, Borough Market and Soho Farmhouse) and eight internationally across the UAE, Qatar, Saudi Arabia and New York.

The Restaurant

Awarded a Michelin Bib Gourmand, Berenjak is a fast paced, exciting and critically acclaimed Persian restaurant situated in the heart of Soho. The menu reinterprets the classic hole in the wall eateries lining the streets of Tehran. The restaurant accommodates 40 covers over one floor, rustic and lively, bringing to life Iranian history and culture. We have a passionate, fun & enthusiastic team that embody this culture and re-create, family-oriented memories for guests.

The Position

We're looking for an experienced and energetic Floor Manager, but most importantly, we're looking for committed self-starters who are eager to learn, develop and be part of this unique restaurant. Working in a small team you'll need to be able to communicate effectively, delivering exceptional guest experiences with personality and flair.

The Successful Floor Manager will have:

• Previous experience as a Floor Manager or Assistant Floor Manager ready to take on more responsibility;
• Warm and welcoming persona, along with a hands-on approach to work and impeccable attention to detail;
• Proven ability to lead, train and inspire a team;
• Passion for hospitality and a excellent knowledge of food and beverage;
• Eagerness to learn and develop your career within an award-winning restaurant group.

As Floor Manager, you will be responsible for:

• Supporting the senior management team in managing day-to-day restaurant operations with warmth and professionalism;
• Ensuring the running of a smooth service. This is a hands-on management role and the ideal candidate will be able to oversee and manage a large, dynamic FOH team;
• Developing and being able to deliver an engaging training programme;
• Demonstrate the ability to run engaging and informative briefings before service, communicating any updates to the menu,new items, specials, and limited stock;
• Champion quality and consistency - ensure positive communication between both the FOH and Kitchen teams to deliver exceptional product and guest experience.

Our team is the most important part of our business, translating our passion for genuine hospitality to our guests every day. We are proud to work with industry-leading talent and recognise the importance of offering our teams the tools, guidance and experience necessary to build confidence and grow.

We encourage you to bring your whole self to work and celebrate the skills and characteristics that make you unique. Your commitment to be kind and work hard comes with a range of benefits such as:

• We’re closed on Sundays – that’s always a set day off!
• 50% off dining across JKS Restaurants
• 3 month celebration meal
• Trade price wine from our suppliers
• Wagestream – stream your pay earlier
• Company Donations for your involvement with Charities
• Employee Assistance Program
• Access to Financial Advice
• WSET wine and spirits courses
• A personalised learning & development plan to develop your skills and knowledge
• Career progression with a fast-growing, critically acclaimed restaurant group.
• Employee referral scheme – paying up to £600 per referral
• Team parties & long service awards
• Wedding gift & new born care package
• Access to 24/7 GP for you and your family
• Discounted Gym Membership

The Group

JKS Restaurants was founded by siblings Jyotin, Karam, and Sunaina Sethi in November 2008. Since its inception, the group has received critical acclaim and industry recognition, including 8 Michelin stars, 6 Michelin Bib Gourmands, a restaurant ranked among the World’s 100 Best Restaurants, a spot in the Sunday Times Best 100 Places to Work 2025 and one of codes happiest places to work 2025.

The JKS portfolio currently features Michelin-starred restaurants such as Trishna, Gymkhana, Ambassadors Clubhouse, Kitchen Table, Sabor, and Legado, along with cult favourites Hoppers, Brigadiers, Berenjak, Plaza Khao Gaeng, Speedboat Bar and Bibi.

JKS Restaurants offers a unique opportunity to pursue a career in fine dining or to develop within trend-focused casual cuisine, with opportunities across all disciplines for those looking to advance their careers within a people-focused, collaborative hospitality group.