Retail Floor Manager: Lead Teams, Elevate Experience

Frasers Group; Brierley Hill; On-site; GBP 29,899 - 36,544; Full time

Benefits offered by this job

Monthly and Quarterly Bonuses

40% Instore Uniform Discount

Discounted Gym Membership

Group Wide 20% Discount

Long Service Awards

Development Courses with National Qualifications

28 Days Holiday

Job summary

A leading retail company in Brierley Hill seeks an experienced Floor Manager to enhance team performance and deliver exceptional customer service. You will lead, inspire, and develop your team while maintaining visual merchandising standards and driving sales success. Key responsibilities include creating an engaging workplace, providing feedback, and upholding company values. The ideal candidate will possess recent managerial experience and a strong passion for retail. Competitive salary and exciting bonus structures offered.

Qualifications

• Recent Manager experience is essential for this role.
• Demonstrated passion for retail and guiding team members is required.
• Confident leadership skills with the ability to motivate and challenge the team.
• Attention to detail in processes and merchandise presentation.
• Strong communication skills at all levels are necessary.
• Drive to promote the company's values and culture.

Responsibilities

• Lead and manage store teams effectively across multiple floors.
• Deliver a world-class customer experience consistently.
• Ensure engaging work environment for all colleagues.
• Provide on-the-spot feedback and celebrate team successes.
• Support visual merchandising standards in store presentation.
• Drive team performance to exceed sales goals.

Skills

Team Leadership

Customer Experience

Visual Merchandising

Sales Performance

Communication

Job description

Basic Salary £33,222 per annum plus Bonus

Sports Direct.com is the retail success of the last decade. Our unrivalled growth across the UK and Europe really sets us apart from the rest.

We have no intention of slowing down and we have a mind-blowing continued expansion plan.

Part of our success is owed to our dynamic, commercially driven, and passionate managers and with growth comes opportunity, so we are looking for an experienced Floor Manager to join our team.

Job Description

At Sports Direct we need our leaders to live and breathe our company values,

Think without limits - Think fast, fearlessly, and take the team with you.

Own it and back yourself - Own the basics, own your role, and own the results.

Be relevant - Relevant to our people, our partners, and the planet.

We Want You To Bring Your Skill And Passion For Retail To Constantly Evolve How We Deliver For Our Customer; You’ll Do This By Making a Positive Impact In The Following Areas

Team Leadership & Management

• Lead and manage teams across floors in the store.
• Be a role model for the delivery of a world-class customer experience and train your team to deliver this consistently.
• Create an engaging working environment for colleagues.
• Providing on the spot feedback, and celebrating success
  
  

Visual Merchandising

• You will support in delivering meticulous store presentation taking pride in implementing visual merchandising standards that align with the Sports Direct Brand
  
  

Sales and Operations

• You will be fundamental in achieving results and going beyond set goals, driving store performance to its maximum potential across the floors.
• Lead the team to ensure they are efficient in always following best practice to support the delivery of commercial goals and brand knowledge.
  
  

Your development

We are committed to developing our people, to help you in reaching personal and commercial goals, we will support you via our people development offering. Colleagues have continuous support through our learning and development function where we offer a variety of career advancing opportunities beginning the journey with our Frasers induction and then continuous development is offered through a range of courses.

Qualifications

Your Profile:

Your Profile

• Recent Manager experience
• Passion for retail and people
• Confident leader who can motivate and challenge others to deliver.
• Detail orientated.
• Ability to communicate at all levels.
• A desire and hunger to be the best.
• Promote the Sports Direct values and our culture to internal and external parties.
  
  

Additional Information

The Rewards:

• Basic Salary £33,222 per annum
• Monthly Quarterly and Bi-annual Bonuses
• Commission led bonuses across a wide range of products
• Monthly Group Rewards and Recognition
• Long Service awards
• We offer a wide range of Development Courses with National Qualifications
• 28 Days Holiday
• 40% Instore Uniform Discount
• Discounted Gym membership
• Group Wide 20% Discount across all Frasers Group brands