Floor Attendant

The Rank Group plc; Greater London; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Team incentives

Induction program

Learning & development

Job summary

Grosvenor Casinos in Greater London is seeking a Floor Attendant to maintain a clean, inviting casino floor and greet guests with warmth and professionalism. You’ll manage stock levels and work with the team to keep all areas guest-ready, while following hygiene and safety guidelines.

The role requires flexibility for a 24/7 casino environment, including night shifts and weekends, with a strong focus on attention to detail and a proactive, team-oriented attitude.

Qualifications

• Must be able to stay organised in a busy environment.
• Able to communicate confidently with guests and team members.
• Demonstrates a positive, proactive attitude and a willingness to help.

Responsibilities

• Keep the casino clean, tidy and fully stocked.
• Greet guests with warmth and professionalism and ensure a welcoming environment.
• Monitor stock levels and rotate items as needed to maintain presentation.
• Follow hygiene, food safety and safer gambling guidelines at all times.

Skills

Attention to detail

Organised in busy environments

Communication skills

Team player

Proactive attitude

Job description

At Grosvenor Casinos, we don’t just offer a place to work - we offer a place to belong.

For decades, Grosvenor Casinos has been the leading name in UK casinos, known for iconic venues and unrivalled experiences.

Our casinos are vibrant, welcoming spaces where players come together to play with purpose, relax with friends, and enjoy brilliant food, drink, and entertainment.

And above all, they come for the that exhilarating feeling where anything can happen.

Grosvenor Casinos sit at the heart of communities across the UK, and our ambition is clear - to become the UK’s most loved casinos.

It’s our people who bring that ambition to life - setting the tone on the casino floor, creating energy and delivering breathtaking moments that keep guests coming back.

We’re building something special at Grosvenor Casinos. Join us and be part of it.

Love keeping spaces spotless and making people feel welcome?

As a Floor Attendant, you’ll play a key role in keeping our casino looking its best - clean, tidy, and fully stocked, while greeting guests with warmth and professionalism.

You’ll work closely with the wider team, staying on top of stock levels, rotating items properly, and making sure every area of the venue feels inviting and guest ready. ready.

You’ll follow our hygiene, food safety and safer gambling guidelines, manage your time well, and take real pride in the details that make a big difference.

Skills & Experience Needed:

To shine in this role, you’ll be someone who notices the small things, stays organised in a busy environment, communicates confidently, works well with others, and brings a positive, proactive attitude.

Please be advised that this role operates within a 24/7 casino environment and will require flexibility to work night shifts and weekends.

Candidates must be 18 years of age or older and have the legal right to work in the UK.

Why Join Us?

• Rewards that keep the excitement going - From team incentives and competitions to everyday perks, we make sure your effort is recognised and rewarded.
• A strong start that sets you up to win - Our induction gives you the confidence, knowledge and support you need to hit the ground running, with ongoing learning to keep building your skills.
• Work with energy and variety - No two days are the same. You’ll help to shape how we do things, and make a real impact by bringing ideas to life and playing a key role in what matters.
• High standards, achieved together - We set the bar high and support each other to reach it - but we do it as a team, not in competition. Because when one of us wins, we all do.
• Room to grow and move forward - Whether you’re starting out or ready for your next step, we’ll support your development and open up opportunities to progress within Grosvenor Casinos and The Rank Group.

We’re for Everyone

If you're looking for a role with energy and variety and want to be part of a team that values passion, performance and care - we’d love to hear from you.

At Grosvenor Casinos and The Rank Group, we celebrate individuality and welcome applications from all backgrounds. If you need adjustments at any stage of the process, just let us know.

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