Floating Sales Executive

Eric Wright Group; Manchester; On-site; GBP 26,000 - 38,000; Full time

Benefits offered by this job

Enhanced annual leave 26 days + bankH

Enhanced Paid Family Leave

Pension 6.5% employer contribution

Health plans

Employee Assistance Programme (EAP)

Onsite gym

Job summary

Applethwaite Homes, part of the Eric Wright Group, is recruiting an experienced Floating Sales Executive to support our developments in Manchester. In this fast-paced role you’ll help the sales team deliver outstanding customer experiences while maintaining presentation, administration and sales support to a high standard.

You’ll tour properties, handle enquiries, reservations and CRM records, build relationships with buyers, coordinate with marketing and other teams, and travel as required to

Qualifications

• Experience in a customer-facing sales role, preferably in new homes or estate agency.
• Proven track record of achieving sales targets.
• Strong administrative skills and accurate record-keeping.
• Confident using CRM systems and Microsoft Office applications.

Responsibilities

• Conduct tours and viewings, showcasing features of homes.
• Deliver an outstanding customer experience from enquiry to handover.
• Manage customer enquiries, reservations and sales administration.

Skills

Sales targets

CRM

Customer service

Administration

MS Office

Tools

CRM systems

Microsoft Office

Job description

Applethwaite Homes is part of the Eric Wright Group, a stable, values‑driven organisation with a strong social purpose. We don’t just build homes, we invest in local communities, support social mobility, and create places where people can truly thrive. Our Sales Team is growing, ambitious, and driven by delivering exceptional customer experiences. If you’re organised, proactive, and love keeping things moving, this is your chance to join a respected developer with the backing of one of the North West’s most trusted groups.

We are looking to recruit an experienced Floating Sales Executive to join the existing sales team. In this fast-paced and rewarding role, you’ll support the sales team across all Applethwaite Homes developments, ensuring the consistent delivery of an exceptional customer experience while maintaining the highest standards of presentation, administration and sales support. If you thrive on organisation, enjoy working across multiple locations and delivering an exceptional customer experience, this is your chance to make a real impact.

What You’ll Do:

• Conduct development tours and property viewings, showcasing the features and benefits of our homes.
• Deliver an outstanding customer experience from initial enquiry through to home handover.
• Support sales performance by managing customer enquiries, reservations and sales administration.
• Maintain accurate records and customer communications through our CRM system.
• Build strong relationships with prospective and existing customers, ensuring timely and professional follow-up.
• Keep sales offices, show homes and development areas presented to the highest standard.
• Support marketing activities, including local promotions and social media campaigns.
• Monitor sales activity and performance data, providing updates and reports when required.
• Work collaboratively with construction, customer care and head office teams to achieve business objectives.
• Provide cover across developments and travel as required to support operational needs.
• Ensure compliance with company policies, industry regulations and customer service standards.
• Identify opportunities to improve processes and enhance the customer journey.

What You’ll Bring:

• A proven track record of working towards and achieving sales targets.
• Experience in customer-facing sales role, preferably within the new homes industry or Estate Agency.
• Strong administrative skills with experience managing records and customer information accurately.
• Confidence using CRM systems and Microsoft Office applications.
• Excellent communication and relationship-building skills, with the ability to engage professionally with a wide range of customers and stakeholders.
• A good understanding of the home-buying journey, including reservations, mortgages, conveyancing and legal completion.
• Knowledge of industry regulations and best practice, including the Consumer Code and NHQB requirements.
• Awareness of the local property market and competitor activity.
• Understanding of health and safety requirements within a construction environment.
• A proactive, flexible approach with a commitment to delivering outstanding customer service.

Our Values:

At the heart of everything we do are four core values:

• Integrity – We’re transparent, honest, and accountable. We build trust and deliver lasting impact.
• Excellence – We go beyond expectations with expertise, determination, and attention to detail.
• Respect – We’re inclusive, compassionate, and professional. Every voice matters.
• Innovation – We think differently, solve problems creatively, and embrace a “can do” attitude.

How You’ll Work

We’re looking for someone who lives our behaviours:

• Be authentic – Say what you mean, keep your promises, and build trust
• Be accountable – Own your work, celebrate success, and learn from setbacks
• Belong – Be part of something bigger, rooted in community and purpose
• Be the best you can – Give your all, ask for support, and grow with us
• Be motivated – Strive for excellence and take charge of your development
• Be safe – Look after yourself and others—safe people, safe place
• Be inclusive – Treat everyone with fairness, respect, and equality
• Be empathetic – Listen deeply and value every voice
• Be open – Share feedback, celebrate strengths, and speak up for what’s right
• Be collaborative – Offer support, share knowledge, and learn from others
• Be inspiring – Lead with positivity, embrace innovation, and foster teamwork
• Be bold – Speak up, be curious, and help shape the future

Why Join Us?

• Be part of a business that exists to make a difference
• Thrive in a healthy, empowering environment
• Work with passionate, dedicated colleagues who live our values
• Enjoy real opportunities to grow and shape your future
• Good salary and benefits offer

Our offer

• Enhanced annual leavestarting at 26 Days + bank holidays rising with service
• Enhanced Paid Family Leave - maternity, paternity, adoption, fertility, compassion, bereavement, crisis, emergency dependants, and much more
• Learning and development - we offer a range of learning opportunities to develop talent at all levels within our business focussing on technical competence, upskilling, compliance and governance and career development.
• Pension — 6.5% employer contribution of your salary into your pension to help you save for the future
• BUPA -optional scheme and can include your family to the scheme (50% contribution)
• Group Income Protection –50% of your salary covered for 3 years for long term illness
• Health Plans – optional, including dental, cash health plans and critical illness
• EAP – Employee Assistance Programme through Health Assured, supporting you and your family with advice, guidance and counselling on a variety of areas such as health, fitness, home life, finances and much more.
• Mental Health support– through the Thrive app, approved by the NHS, provides tools, to tackle, prevent and manage common stressors such as sleep, bereavement, work issues etc. Also provides relaxation, breathing and meditation techniques and measures impact.
• Savings scheme –Put aside an affordable amount for a rainy day in the future
• Recognition awards – awards for long service and special birthdays
• Onsite gym – we have a gym on site at Head Office – free to use
• Company Doctor– for when you can’t get to see your own or if you have any health concerns
• A comprehensive health and wellbeing strategy focussed on physical, emotional, financial and career wellbeing
• A wide range of enhanced benefits to support your well-being and work-life balance

Working at the Eric Wright Group of companies is truly special. Owned 100% by the Eric Wright Charitable Trust, we are a commercially focused business with a social purpose, which means that after reinvestment in the business, our profit is donated to charity via the Trust. This ownership structure provides a high level of stability for the Group and supports longer-term commercial and charitable strategies. Our reputation is built on our Chairman's founding principles of a company that must be profitable, ethical and farsighted, as a result we have people, community and social value at our heart. The companies across the Group regularly collaborate to deliver outstanding results on bespoke projects for both public and private sector clients.

We are extremely proud of our dedicated, passionate and friendly colleagues who live our values and work hard to make a difference in communities every day.

Equal opportunity statement:

At Eric Wright Group, our clients come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, who share of values, not just because it’s the right thing to do, but because it makes our company stronger.

Safeguarding

The Eric Wright Group is committed to safeguarding and promoting the wellbeing of its employees, contractors and clients and expects its people to share this commitment. Successful applicants may be required to undertake a Disclosure and Barring (DBS) check or Disclosure Scotland check and to provide proof of their right to work in the UK. We are committed to equal opportunities, inclusion and fairness across all employment opportunities and service delivery. All managers and employees are expected to promote our values to ensure our workplaces and services are inclusive and accessible.

Department

APP

Contract type

Full time

Hours

10am-5pm Monday- Thursday

Competitive

Competitive salary, plot commission, quarterly bonus, generous pension, holidays, income protection, health plans, paid family leave and much more!