Float Clinical Case Manager

HCA Healthcare UK; City of Westminster; On-site; GBP 40,000 - 65,000; Full time

Benefits offered by this job

25 days holiday per year

Private Healthcare Insurance

Private pension contribution

Season Ticket Loan

Cycle to Work scheme

Group Life Assurance

Critical illness cover

Maternity and paternity pay

Staff discounts

Job summary

HCA Healthcare UK is seeking an experienced Clinical Case Manager to join the London network on a full-time basis. The role covers multiple private sites, requiring travel between locations to deliver expert case management and coordinated discharge planning.

Ideal candidates are Band 6 level or equivalent with extensive adult and paediatric bedside nursing, leadership, and utilisation review experience within healthcare settings or insurance sectors.

Qualifications

• Must be an NMC registered adult nurse with paediatric exposure.
• Extensive inpatient bedside nursing across adult and paediatric care.
• Experience in healthcare insurance or case management is essential.
• Senior clinical experience with leadership, service coordination.

Responsibilities

• Provide specialist case management across the HCA UK hospital network.
• Assess, plan, coordinate and review patient care from admission to discharge.
• Act as liaison between patients, families, consultants, teams and payers.
• Complete utilisation reviews and authorise treatment and discharge plans.
• Support clinical teams with adherence to best practice and patient pathways.

Skills

NMC registered nurse

Adult nursing

Paediatric care

Clinical leadership

Discharge planning

Case management

Utilisation review

Stakeholder coordination

Education

NMC registration as Adult Nurse

Tools

Utilisation review systems

Job description

Float Clinical Case Manager – experienced in paediatrics and adultsLocation: London - HCA Healthcare UK NetworkFull time, 37.5 hours per weekMonday to Friday, with a choice of 8am–4pm or 9am–5pmPermanent contractSalary: CompetitiveThis role is fully site-based and involves working across multiple HCA Healthcare UK locations in London, providing operational and clinical cover where required. Travel between sites will be expected as part of the roleWe're looking for a Clinical Case Manager to join our Case Management Team, providing support across HCA Healthcare UK's hospital network in London.This is a unique opportunity for an experienced Band 6 (or equivalent) nurse with extensive inpatient bedside nursing experience across both adult and paediatric care, or a senior nurse with a strong background within the healthcare insurance sector. As part of a central float team, you'll provide expert case management support across multiple HCA sites, stepping into services where additional expertise, capacity or cover is required. The role offers the opportunity to apply your clinical expertise, leadership skills and professional judgement in a broader, system-focused position that influences patient outcomes across the HCA network.Working across some of the UK's leading private hospitals, you'll partner with multidisciplinary teams, consultants and third-party payers to coordinate complex patient journeys, support effective discharge planning and optimise patient outcomes. We're seeking someone with a proven track record of clinical leadership, autonomous decision-making and managing complex care pathways who thrives in a varied and fast-paced environment. No two days are the same, and you'll have the opportunity to make a meaningful impact across a diverse range of specialities, patient groups and clinical settings.Above all else, we’re committed to the care and improvement of human life. It’s this guiding vision that influences everything we do at HCA UK. From the CEO to the colleagues on the floor, we all have a part to play in delivering exceptional care to our patients. Others may think this is just a role in the Case Management Team, but to us, you’ll be part of a wider team with a unique sense of purpose, one that helps improve lives on a daily basis.What you’ll do:Provide specialist case management support across HCA Healthcare UK's hospital network, covering planned and unplanned service requirements.Assess, plan, coordinate and review patient care and discharge planning across adult and paediatric services from admission through to discharge.Act as a key liaison between patients, families, consultants, multidisciplinary teams and third-party payers to facilitate safe, effective and timely care.Complete utilisation reviews and obtain authorisation for treatment, ongoing care and discharge plans as required.Support clinical teams by providing expert case management guidance, promoting best practice and ensuring consistency of patient pathways across sites.What you’ll bring:Registered with the NMC as an Adult Nurse, with substantial post‑registration experience and demonstrable exposure to paediatric care.Extensive inpatient bedside nursing experience across both adult and paediatric services is essential—candidates must have hands‑on clinical experience in both settings, not one or the other.Strong background in inpatient nursing or, alternatively, significant experience within the healthcare insurance sector in a clinical or case management role.Proven expertise in utilisation review and managing complex discharge planning pathways.Senior-level clinical experience, typically at Band 6 or above (or equivalent), with demonstrable clinical leadership, service coordination, team supervision and/or management responsibilities.Proven ability to lead complex clinical decision-making, influence multidisciplinary teams and coordinate care across multiple stakeholders.Why HCA UK?Originally founded over 50 years ago by Dr Thomas Frist, HCA has gone on to become one of the world’s leading healthcare providers. In the UK, we’re one of the largest providers of privately funded healthcare and have invested over £500 million in the latest treatments, technology, techniques, medication and facilities. Being part of a large multisite, established healthcare group we can offer you unrivalled opportunities for career progression through internal and external courses, as well as working conditions that prioritise both your mental and physical wellbeing.By caring for our colleagues, we empower them to provide exceptional care for our patients. That’s why we offer a host of flexible benefits that reflect the invaluable contribution they make every day.As a Clinical Case Manager, you’ll be eligible for:25 days holiday each year (plus bank holidays) increasing with service, with the option to buy or sell leavePrivate Healthcare Insurance for treatment at our leading hospitalsPrivate pension contribution which increases with length of serviceSeason Ticket Loan and Cycle to Work schemeGroup Life Assurance from day oneCritical illness coverEnhanced Maternity and Paternity payCorporate staff discount for all facilities including Maternity packages at The PortlandComprehensive range of flexible health, protection and lifestyle benefitsDiscounts with over 800 major retailersCulture and valuesAt HCA UK we believe exceptional care starts with our people. We celebrate the unique perspectives and different experiences each of us bring, because when you feel seen, heard and supported you can be at your best for our patients and each other. Our mission is simple, above all else we’re committed to the care and improvement of human life. To achieve this, we live and breathe four core values:Unique and Individual: We recognise and value everyone as unique and individualKindness and compassion: We treat people with kindness and compassionHonesty, integrity and fairness: We act with absolute honesty, integrity and fairnessLoyalty, respect and dignity: We trust and treat one another as valued members of the HCA UK family with loyalty, respect and dignityReasonable adjustmentsWe believe everyone should feel comfortable bringing their full self to work and have equal access to opportunities. As a Disability Confident committed organisation, we’re happy to discuss flexible working arrangements and reasonable adjustments throughout our recruitment process and in the workplace.