FLM Field Engineer

M Group Ltd; Manchester; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a leading company in the telecom sector as a Junior FLM Engineer, where you'll support essential projects across the North West. This role involves hands-on maintenance and installation of telecom equipment, ensuring smooth operations in a dynamic environment. You'll receive full training and work within a friendly team dedicated to safety and customer satisfaction, with numerous benefits to support your career growth.

Benefits

Matched pension scheme

Online GP service

Employee assistance program

Life assurance

Health Care Cash Plan

Discretionary bonus scheme

25 days annual leave

Qualifications

• Competent in using power tools and hand tools.
• Understanding of telecoms systems and components.
• Ability to operate and understand new equipment.

Responsibilities

• Support telecom projects with first-line maintenance and installation.
• Maintain and troubleshoot telecom equipment.
• Perform risk assessments and manage tickets to SLA standards.

Skills

Analytical skills

Communication

IT skills

Adaptability

Work ethic

Tools

Microsoft products

VT software

Job description

Right across infrastructure, there’s a requirement to not only maintain, but also renew and reimagine. Whatever stage you’re at in your career; with us you’ll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun, and respectful environment where you are encouraged to thrive.

Where will you be working?

At M Group Telecom, we’re enabling and enhancing telecom networks, playing a lead role in the delivery of our tech-enabled future.

We deliver full network cycle services for fixed, private, and mobile operators.

Private networks - We find the best technology, manage assets, and refresh systems. With 24/7 network operations, we keep things running smoothly, while operating comprehensive network repair and maintenance to keep everything in top shape.

Want to come and be a part of it?

What will you be doing?

The Junior FLM Engineer supports telecom projects across the North West, with some travel required. Responsibilities include first-line maintenance, installation, and commissioning of small works, on a 1-in-7 shift rota covering 24/7/365. The role involves maintaining and troubleshooting fixed/mobile telecom equipment, managing tickets to SLA standards, updating documentation, and performing risk assessments. Tasks also include street cabinet work, preventative maintenance, site surveys, and reporting. The engineer will be required to respond to NOC requests, communicate professionally, and assist in team training. Full training will be provided to support all technical duties.

What you’ll bring?

• Competent in the use of power tools, ladders, and hand tools
• A strong set of IT skills, including Microsoft products, basic DOS commands, VT software
• Ability to operate and understand new equipment
• Analytical skills to assist in fault resolution
• An understanding of telecoms systems and components
• Excellent work ethic
• Vibrant personality and adaptability to a fast-paced environment
• Excellent verbal, written, and organizational skills
• Conscientious, flexible, and able to forecast future demand
• Ability to respond promptly to all tasks delivered

What’s in it for you?

We offer a range of benefits designed to support your life in and out of work, some of which include:

• Matched or contributory pension scheme
• Online GP service, 24/7
• Employee assistance program
• My Rewards portal, with access to thousands of retail discounts
• Life assurance
• Cycle to work, salary finance, and give as you earn schemes
• Enhanced maternity, paternity, and adoption leave
• Reward and recognition scheme

In addition, this role offers:

• Company van/vehicle and fuel card for business use
• Health Care Cash Plan, covering expenses like dental, eye care, physiotherapy, and more
• Discretionary bonus scheme
• 25 days annual leave plus bank holidays
• Recommend a friend – get rewarded for introducing people to us!

About us

We aim to be an employer of choice and a great place to work, attracting diverse and talented people who make a difference. We’re one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people with shared passions to create an environment where everyone belongs.

Our values shape our culture and how we work with one another. We recruit with these values in mind to ensure your aspirations and ways of working align with ours.

• We’re responsible and go further for our people, clients, communities, and the planet
• We’re open and seek new and better ways of exceeding expectations
• We’re together and as one team; the whole is greater than the sum of the parts
• We’re ambitious and embrace opportunities to lead essential infrastructure services for life

Whether you’re a trainee, apprentice, graduate, or progressing through your career, our industry-recognized programs, training, and development benefit our people.

It’s an exceptional time to be part of M Group.

Please note: Occasionally, job adverts might close before the stated closing date. Apply promptly to ensure your application is considered.

For certain roles, successful candidates will be subject to third-party background checks. Some roles require drug and alcohol testing during induction and onboarding.