FLM Field Engineer

M Group; Preston, Liverpool, Manchester, Leeds; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a forward-thinking company as a Junior FLM Engineer, where you will support telecom projects across the North West. This role offers a fantastic opportunity to grow your skills while performing first-line maintenance, installation, and troubleshooting of telecom equipment. You will be part of a dynamic team, ensuring the smooth operation of essential services. With comprehensive training and a supportive environment, you will thrive in your career while enjoying a range of benefits, including a matched pension scheme and health care cash plan. Don't miss the chance to make a difference in the telecom sector!

Benefits

Matched pension scheme

Online GP service

Employee assistance program

Retail discounts

Life assurance

Cycle to work scheme

Enhanced parental leave

Discretionary bonus scheme

25 days annual leave

Referral rewards

Qualifications

• Competence in using various tools and equipment for telecom projects.
• Strong IT skills and analytical abilities for fault resolution.

Responsibilities

• Support telecom projects with installation and maintenance tasks.
• Respond to NOC requests and manage tickets to SLA standards.

Skills

Power tools usage

Microsoft Office

Analytical skills

Telecom systems understanding

Excellent verbal and written skills

Job description

Job Description: Junior FLM Engineer

Right across infrastructure, there’s a requirement to not only maintain, but also renew and reimagine. Whatever stage you’re at in your career; with us you’ll have an opportunity to grow and develop. We deliver essential infrastructure services for life, prioritizing safety, and maintaining a client and customer-centric approach in a friendly, fun, and respectful environment where you are encouraged to thrive.

Where will you be working?

At M Group Telecom, we’re enabling and enhancing telecom networks, playing a lead role in delivering our tech-enabled future. We provide full network cycle services for fixed, private, and mobile operators.

Private networks - We identify the best technology, manage assets, and refresh systems. With 24/7 network operations, we ensure everything runs smoothly, including comprehensive repair and maintenance to keep networks in top condition.

Want to come and be a part of it?

What will you be doing?

The Junior FLM Engineer supports telecom projects across the North West, with some travel required. Responsibilities include first-line maintenance, installation, and commissioning of small works, on a 1-in-7 shift rota covering 24/7/365. Tasks involve maintaining and troubleshooting telecom equipment, managing tickets to SLA standards, updating documentation, performing risk assessments, and conducting street cabinet work, preventative maintenance, site surveys, and reporting. The engineer will respond to NOC requests, communicate professionally, and assist in team training. Full training will be provided.

What you’ll bring?

• Competence in the use of power tools, ladders, and hand tools
• Strong IT skills including Microsoft Office, basic DOS commands, VT software
• Ability to operate and understand new equipment
• Analytical skills for fault resolution
• Understanding of telecom systems and components
• Excellent work ethic
• Vibrant personality and adaptability to a fast-paced environment
• Excellent verbal, written, and organizational skills
• Conscientiousness, flexibility, and ability to forecast demand
• Prompt response and action on tasks

What’s in it for you?

We offer a range of benefits to support your personal and professional life, including:

• Matched or contributory pension scheme
• Online GP service available 24/7
• Employee assistance program
• My Rewards portal with retail discounts
• Life assurance
• Cycle to work, salary finance, and give-as-you-earn schemes
• Enhanced maternity, paternity, and adoption leave
• Reward and recognition scheme

Additional benefits include:

• Company van/vehicle and fuel card for business use
• Health Care Cash Plan for medical expenses
• Discretionary bonus scheme
• 25 days annual leave plus bank holidays
• Referral rewards for recommending friends

About us

We aim to be an employer of choice and a great place to work, attracting diverse and talented individuals who make a difference. We are one of the Top 100 UK companies supporting and recruiting army veterans. Our ENABLE inclusion networks foster a sense of belonging.

Our values shape our culture and working relationships. We are responsible and go further for our people, clients, communities, and the planet. We seek innovation, work as one team, and embrace opportunities to lead in essential infrastructure services for life. We offer industry-recognized programs, training, and development at all career stages. Join us during an exciting time at M Group.

Please note: Job adverts may close early; apply promptly. Successful candidates may undergo background checks and drug testing as part of onboarding.