Flight Checker

DO & CO AG; Hounslow; On-site; GBP 15,000 - 22,000; Full time

Benefits offered by this job

On-site meals

Refer a Friend scheme

In-house training opportunities

Career development opportunities

International opportunities

Job summary

DO & CO AG London is seeking a Flight Checker to perform final quality and quantity checks on meals for all classes, ensuring strict adherence to menu specifications and special requests. The role involves working in a chilled environment, addressing labeling discrepancies, and reporting to the Shift Manager.

You will lift, bend, and stretch as part of daily duties while maintaining excellent relationships with department heads and colleagues to deliver the best service.

Qualifications

• Ability to work in a chilled environment.
• Basic Hygiene knowledge.
• Experience in production/manufacturing/stores is preferred.
• Basic numerical and checking skills are essential.
• Basic written and verbal English communication with team and other departments.
• Ability to work under pressure and stay calm.
• Ability to work on your own.
• Physical skills including movement, coordination and dexterity.
• Willingness to learn Food Safety training to Level 2.
• Strong data-driven approach and problem-solving mindset.

Responsibilities

• Perform final quality and quantity checks on packed flights.
• Maintain a chilled working environment with appropriate equipment and clothing.
• Provide hour-by-hour status updates to managers.
• Collaborate with department heads to ensure service quality and implement solutions.
• Build and maintain relationships with colleagues and other teams.
• Adhere to Health and Safety responsibilities and company procedures.
• Support continuous improvement initiatives in the unit.
• Deliver practical actions for unit improvement with a hands-on approach.
• Handle varying customer assignments and maintain product quality.

Skills

Team player

Basic numerical and checking skills

English communication (basic)

Ability to work under pressure

Attention to detail

Education

Level 2 Food Safety

Job description

Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress.

Job Description

As a Flight Checker you will be responsible for checking prepared meals for all the classes ensuring that the meals are matching with the specification and comply with menu cards. You will also ensure you have to checked any requests for special meals or last-minute requests (additional meals, aircraft changes, return catering, etc.). Report any discrepancies with labeling or paperwork to Shift Manager.

• You will be responsible to do final quality and quantity checks on packed flights
• Working in a chilled environment and will be provided with the appropriate equipment and clothing. Defining systems of working to ensure quality of product, problems are resolved with solutions and continuous improvement initiatives are instigated
• You will be responsible to make sure flights are 100 % checked
• Must be a team player and able build relationship with other team members.
• The nature of the role requires a lot of lifting, bending, and stretching.
• You need to be able to work under own initiative.
• Hour by hour full status updates to the managers about the tasks
• Each day will be different as you may be working on different customer assignments
• To build and maintain excellent working relationships with all department Heads, ensuring the provision of a positive and professional service that elevates the DO & CO reputation and any highlighted problems have an implemented solution
• Carry out all procedures in a safe manner in accordance with the attached Health and Safety responsibilities
• The nature of the role requires a lot of lifting, bending, and stretching.
• Maintaining good working relationships with all DO & CO family members.

Qualifications

• Ability to work in chilled environment
• Working knowledge of Basic Hygiene
• Ideally some experience in a production/manufacturing/stores environment
• Basic Numerical and checking skills are essential for this role.
• Basic written and verbal English, and will use a variety of methods to communicate with team and other departments
• Ability to work under pressure.
• Patience and the ability to remain calm in stressful situations
• The ability to work on your own.
• Physical skills like movement, coordination, and dexterity.
• To enjoy working with other people.
• Have a basic understanding of Food Safety, you will attend training as part of the role to achieve Level 2 Food Safety
• Ready to roll up your sleeves and do what is needed to give our partners the best service with a problem-solving mentality
• Meticulous attention to detail and data driven with the ability to influence different departments to suggest, implement and track solutions
• Build strong relationships with colleagues, mentoring and motivating, creating a team spirit, encouraging them to be at their best
• Have a great understanding and working knowledge of the whole unit and be the expert in delivering practical actions for its improvement by taking a hands-on approach
• Previous experience in a similar role or experience within a fresh food industry related sector
• Excellent working knowledge of reporting

Additional Information

• £13.48 Hourly Rate
• Enjoy perks by referring your friends through our Refer a Friend Scheme
• Save money and time with On-Site Free Meals
• Expand your skills and knowledge through our in-house training opportunities.
• A business where you can have a real impact, we’re not afraid of new ideas!
• Genuine career development opportunities, both nationally and internationally
• The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market

DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status

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