Flexible Shift Supervisor — Lead Great Guest Service

Mitchells & Butlers plc; Eckington; Remote; GBP 24,000 - 32,000; Full time

Benefits offered by this job

33% discount across all brands

20% discount for friends and family

Wagestream

Pension

28 days holiday

Free shares

Employee helpline

Job summary

Mitchells & Butlers plc is seeking a Shift Supervisor for Mossbrook in Eckington. You’ll welcome guests, lead a team, and ensure service excellence with a focus on training and role-model behavior.

The role is rooted in hospitality and guest satisfaction, with active involvement in day-to-day operations. You’ll benefit from staff discounts across brands, Wagestream access, a generous pension, 28 days holiday, the potential for free shares and access to an employee helpline for support.

Responsibilities

• Be part of the day-to-day running of the site: acting as a host, serving guests and confidently lead your team
• Be a shift leader
• Be a role model for your teams, helping with their training
• Maintain high standards of cleanliness and safety

Skills

Team leadership

Customer service

Training others

Health & safety awareness

Job description

Mitchells & Butlers plc is seeking a Shift Supervisor for Mossbrook in Eckington. You’ll welcome guests, lead a team, and ensure service excellence with a focus on training and role-model behavior.

The role is rooted in hospitality and guest satisfaction, with active involvement in day-to-day operations. You’ll benefit from staff discounts across brands, Wagestream access, a generous pension, 28 days holiday, the potential for free shares and access to an employee helpline for support.