Flexible-Shift Guest Service Leader

Robin Hood; Wychbold; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Flexible shifts

33% discount across all brands

20% discount for friends and family

Wagestream – financial toolkit to help

Never a dull moment – fun, laughs and…

Team Socials – work hard, play hard!

Pension

28 days paid holiday

High-street shopping discounts

Free shares

Employee helpline

Job summary

Robin Hood at Vintage Inns is seeking a proactive Shift Supervisor to welcome guests, lead a frontline team and uphold service standards in a warm, pub environment.

With a focus on training, teamwork, and consistent hospitality, you'll help deliver great guest experiences across our pub brand. Flexible shifts and staff discounts are part of the package.

Join Mitchells & Butlers and become part of a supportive team with pension, holidays and share options.

Qualifications

• Experience in a customer-facing hospitality role.
• Ability to train and develop team members.
• Strong standards for cleanliness and safety.
• Excellent communication and guest service.

Responsibilities

• Be part of day-to-day site operations, hosting guests and leading your team.
• Act as shift leader and role model for colleagues.
• Support training and development of staff.
• Maintain high standards of cleanliness and safety.

Skills

Customer service

Team leadership

Staff training

Shift management

Job description

Robin Hood at Vintage Inns is seeking a proactive Shift Supervisor to welcome guests, lead a frontline team and uphold service standards in a warm, pub environment.

With a focus on training, teamwork, and consistent hospitality, you'll help deliver great guest experiences across our pub brand. Flexible shifts and staff discounts are part of the package.

Join Mitchells & Butlers and become part of a supportive team with pension, holidays and share options.