Flexible Job Coach

Mencap; West Midlands; Hybrid; GBP 17,000 - 25,000; Full time

Job summary

Mencap is seeking compassionate, self-motivated Flexible Job Coaches to support individuals with learning disabilities and autism in Birmingham and the Black Country. The role involves personalised 1:1 coaching, travel training, interview prep, and on-site or ad-hoc support as needed.

You will work with caseworkers and tutors to set goals, track progress, liaise with employers, and help learners become confident and independent in their workplace journey.

Qualifications

• Experience supporting people (in any setting).
• Awareness of supported employment.
• Accurate record-keeping and professional conduct.
• Flexibility to work in a range of environments.
• An interest in learning disability and autism.

Responsibilities

• Provide individualised 1:1 support to people with a learning disability and/or autism who are either working or preparing for work.
• Support someone on their first day in a new workplace and help learners practice skills until confident and independent.
• Work with Caseworkers and Tutors to set goals and track progress.
• Liaise with employers to ensure appropriate support is in place.
• Provide travel training, interview preparation, or on-the-job coaching.

Skills

Experience supporting people

Awareness of supported employment

Accurate record-keeping

Flexibility to work in a range of env

Interest in learning disability andAut

Job description

At Mencap, we believe that everyone deserves the opportunity to succeed in work — and to feel proud of what they can do. Through our Employ Me programme, our teams support people with a learning disability and/or autism to build skills, grow confidence, and move closer to the career they want.

All potential candidates should read through the following details of this job with care before making an application.

Our Good News Blog is full of stories showing what’s possible: someone thriving in their first paid job, another person mastering travel training, a learner finally feeling confident enough to speak up in team meetings. These moments don’t just happen. They happen because of people like you.

We’re looking for compassionate, self‑motivated Flexible Job Coaches who want to make a real difference in Birmingham (and the Black Country).

What does a Relief Job Coach do?

You’ll provide individualised 1:1 support to people with a learning disability and/or autism who are either working or preparing for work.

In This Role, You Might

• Support someone on their first day in a new workplace
• Help a learner practise skills until they’re confident and independent
• Work closely with Caseworkers and Tutors to set goals and track progress
• Liaise with employers to make sure the right support is in place
• Provide travel training, interview preparation, or on‑the‑job coaching

Flexible work is offered as and when required, usually for short or ad‑hoc support, with the occasional longer assignment. And unlike zero‑hour contracts, you’re never obligated to accept work — you simply commit fully to any work you do take on. It’s perfect for people looking for work that flexes around your life.

Who are we looking for?

Experience Is Great — But a Positive Attitude Matters Even More. Many Of The People We Support Learn Differently And At Their Own Pace, So You’ll Need To Be

• Patient
• Encouraging
• Reassuring
• Motivated by helping others succeed

Everyone we support is different, so we welcome Job Coaches from all walks of life. You might share a hobby with someone, have industry experience that inspires confidence, or bring your own lived experience to support someone to progress in their workplace. Differences aren’t just welcome — they help us match the right coach with the right person.

What essentials will you bring?

• Experience supporting people (in any setting)
• Awarness of supported employment
• Accurate record‑keeping and professional conduct
• Flexibility to work in a range of environments
• A genuine interest in learning disability and autism

Please see the full job description for more detail and requirements of the role.

Job ID: 36914

Remote working/work at home options are available for this role.