Flexible Job Coach

Mencap; Birmingham; Hybrid; GBP 21,000 - 27,000; Full time

Job summary

Mencap is seeking compassionate, self-motivated Flexible Job Coaches to support people with learning disabilities and/or autism in Birmingham and the Black Country. You will provide individualized 1:1 support to help learners work toward paid roles or work readiness, with emphasis on practical coaching and confidence building.

Flexible work is offered as and when required, often for short or ad-hoc assignments, with the option to accept only as you can commit.

Qualifications

• Experience supporting people with disabilities.
• Ability to work flexibly across environments.
• Able to collaborate with caseworkers and employers.

Responsibilities

• Provide individualised 1:1 support to people with a learning disability and/or autism who are either working or preparing for work.
• Work with Caseworkers and Tutors to set goals and track progress.
• Liaise with employers to ensure the right support is in place.
• Provide travel training, interview preparation, or on‑the‑job coaching.

Skills

Patience

Empathy

Communication

Job description

At Mencap, we believe that everyone deserves the opportunity to succeed in work — and to feel proud of what they can do. Through our Employ Me programme, our teams support people with a learning disability and/or autism to build skills, grow confidence, and move closer to the career they want.

Our Good News Blog is full of stories showing what’s possible: someone thriving in their first paid job, another person mastering travel training, a learner finally feeling confident enough to speak up in team meetings. These moments don’t just happen. They happen because of people like you.

We’re looking for compassionate, self‑motivated Flexible Job Coaches who want to make a real difference in Birmingham (and the Black Country).

What does a Relief Job Coach do?

You’ll provide individualised 1:1 support to people with a learning disability and/or autism who are either working or preparing for work.

In this role, you might:

• Support someone on their first day in a new workplace
• Help a learner practise skills until they’re confident and independent
• Work closely with Caseworkers and Tutors to set goals and track progress
• Liaise with employers to make sure the right support is in place
• Provide travel training, interview preparation, or on‑the‑job coaching

Flexible work is offered as and when required, usually for short or ad‑hoc support, with the occasional longer assignment. And unlike zero‑hour contracts, you’re never obligated to accept work — you simply commit fully to any work you do take on. It’s perfect for people looking for work that flexes around your life.

Who are we looking for?

Experience is great — but a positive attitude matters even more. Many of the people we support learn differently and at their own pace, so you’ll need to be:

• Patient
• Encouraging
• Reassuring
• Motivated by helping others succeed

Everyone we support is different, so we welcome Job Coaches from all walks of life. You might share a hobby with someone, have industry experience that inspires confidence, or bring your own lived experience to support someone to progress in their workplace. Differences aren’t just welcome — they help us match the right coach with the right person.

What essentials will you bring?

• Experience supporting people (in any setting)
• Awarness of supported employment
• Accurate record‑keeping and professional conduct
• Flexibility to work in a range of environments
• A genuine interest in learning disability and autism

Please see the full job description for more detail and requirements of the role.