Flexible Guest Experience Team Member (F&B)

Telford Hotel, Spa & Golf Resort; Madeley; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Health club membership

Golf discounts

QHotels discounts

Family & Friends discounts

Training support fees

Learning & development

Employee Assistance Program

Refer a friend

Free parking

Job summary

Telford Hotel, Spa & Golf Resort is seeking friendly hospitality staff to support guest service across Food & Beverage areas. You will help maintain brand standards, promote services, and create memorable experiences for guests.

We offer flexible shifts around commitments, access to training and development, and extensive staff benefits including free parking and discounts across golf and The QHotels Collection.

Qualifications

• Passion for delivering exceptional guest service
• Strong customer service skills
• Good time management and organisational skills
• Ability to work under pressure

Responsibilities

• You will be stationed in a variety of Food & Beverage areas across the hotel ensuring guest satisfaction and brand standards are met.
• You will keep up to date with pricing and promotions in order to provide advice to guests and maximise sales.

Job description

Telford Hotel, Spa & Golf Resort is seeking friendly hospitality staff to support guest service across Food & Beverage areas. You will help maintain brand standards, promote services, and create memorable experiences for guests.

We offer flexible shifts around commitments, access to training and development, and extensive staff benefits including free parking and discounts across golf and The QHotels Collection.