Flexible Guest Experience & Events Team Member

Harri; Glasgow; Hybrid; GBP 12,000 - 18,000; Part time

Benefits offered by this job

Health club membership

Golf discounts

The QHotels discounts

Family & Friends discounts

Training support

Learning & development

Employee Assistance Program

Refer a friend

Free parking

Job summary

The QHotels Collection, located near Glasgow, seeks hospitality staff to deliver outstanding guest experiences across Food & Beverage outlets. You will ensure brand standards, assist guests with inquiries, and support sales through up-to-date promotions and pricing knowledge.

Ideal candidates show passion for guest service, strong customer service skills, and the ability to manage time effectively while working under pressure. Flexible shifts and ongoing training are provided.

Qualifications

• Passion for delivering exceptional guest service.
• Strong customer service skills.
• Good time management and organisational skills.
• Ability to work under pressure.

Responsibilities

• You will be stationed in a variety of Food & Beverage areas across the hotel ensuring guest satisfaction and brand standards are met.
• You will keep up to date with pricing and promotions in order to provide advice to guests and maximise sales.

Skills

Guest service

Customer service

Time management

Pressure handling

Job description

The QHotels Collection, located near Glasgow, seeks hospitality staff to deliver outstanding guest experiences across Food & Beverage outlets. You will ensure brand standards, assist guests with inquiries, and support sales through up-to-date promotions and pricing knowledge.

Ideal candidates show passion for guest service, strong customer service skills, and the ability to manage time effectively while working under pressure. Flexible shifts and ongoing training are provided.