Flexible Catering, Hospitality & Events Assistant

BaxterStorey; Oxford; On-site; GBP 17,000 - 22,000; Full time

Job summary

BaxterStorey is seeking reliable Catering, Hospitality & Events Assistants to join our flexible workforce in Oxford. Work around your own schedule, choosing shifts across various contract catering locations and events.

You will support high-quality food service and customer experience at corporate sites, events and hospitality functions, with mornings, evenings, and weekends possible.

Qualifications

• Friendly, outgoing personality with excellent customer service focus.
• Strong work ethic and positive attitude in a fast-paced hospitality environment.
• Excellent listening and verbal communication skills.
• Customer-focused with a passion for providing outstanding service.
• Able to work collaboratively in a team and reflect BaxterStorey values.
• Good memory, attention to detail and reliable attendance.
• Strong interpersonal skills and adaptability to different venues and shifts.
• Experience in a similar role in food service; knowledge of food safety advantageous.

Responsibilities

• Assist with food preparation, service and presentation.
• Provide excellent customer service in corporate dining, events and hospitality settings.
• Set up and clear down service areas, meeting rooms and event spaces.
• Serve food and beverages in plated service, buffets and refreshments; maintain hygiene standards.
• Support kitchen and front-of-house teams as required.
• Handle basic customer queries professionally and efficiently.
• Adapt quickly to different venues and service styles.

Skills

Friendly personality

Outgoing personality

Great work ethic

Listening skills

Customer focus

Collaboration

Attention to detail

Communication skills

Adaptability

Food safety knowledge

Job description

Title

Title: Flexible Catering, Hospitality & Events Assistant

Location

Location: Life & Mind Building,Oxford

Salary

Salary: £14.06 per hr

Working hours

Working hours: Flexible / Casual / Zero-hours (self-scheduled shifts)

Working Pattern

• Fully flexible – choose shifts based on your availability
• Work across multiple locations and events
• Shifts may include mornings, evenings, and weekends
• No guaranteed hours – work as much or as little as you like

Who This Role Suits

• Students or individuals seeking flexible work
• Freelancers or those with other commitments
• People looking to gain experience in hospitality/events
• Anyone wanting extra income with full control over hours

Do you exude positivity? Are you personable and attentive? Do you have what it takes to provide service as exceptional as our stunning client spaces? Yes? Then this is the role for you. At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression, that’s why we’re looking for a Hospitality & Events Assistant who strives to exceed expectations at every turn. As a trailblazer in the hospitality industry, we are excited to open our doors to individuals who share our passion for exceptional experiences and creating unforgettable moments.

We believe that it is our people that set us apart, that’s why as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves.

If you’re a person who thrives on delivering impeccable service in a harmonious and collaborative team, we would love to hear from you.

Job Description

We are seeking reliable and enthusiastic Catering, Hospitality & Events Assistants to join our flexible workforce. This role is ideal for individuals looking to work around their own schedule, with the freedom to select shifts that suit their availability across a variety of contract catering locations and events.

You will support the delivery of high-quality food service and customer experience across corporate sites, events, and hospitality functions.

Key Responsibilities

• Assist with food preparation, service, and presentation
• Provide excellent customer service in a variety of settings (e.g. corporate dining, hospitality suites, events)
• Set up and clear down service areas, meeting rooms, and event spaces
• Serve food and beverages, including plated service, buffets, and refreshmentsMaintain cleanliness and hygiene standards in line with food safety regulations
• Support kitchen and front-of-house teams as required
• Handle basic customer queries professionally and efficiently
• Adapt quickly to different venues, teams, and service styles

Qualifications

• Friendly, outgoing personality; a people person
• Great work ethic and an even greater smile
• Good listening & verbal communication skills
• Customer focused with a passion for offering outstanding service
• Perpetuates company philosophy and culture
• Works according to the BaxterStorey core values
• You thrive working within a collaborative and inclusive team environment
• Good memory and attention to detail
• Strong communication and interpersonal skills
• Ability to adapt to challenges and opportunities with a solution-oriented perspective
• Previous experience in a similar role, especially in the food service industry
• Some knowledge of food safety and sanitation practices.
• Works according to the BaxterStorey core values

Additional Information

For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve.

We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.

Our drive and belief in our people, means that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.

Join us, and be part of the food revolution!

BaxterStorey Values

ALWAYS VISIONARY

We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.

Wholeheartedly Positive

We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.

CREATIVELY COLLABORATIVE

We embrace our differences to push creativity and we work together to be better.

FOREVER CONSCIOUS

We work together as a team to lead by example, protecting the planet and supporting local communities.

We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds.

BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’.

Join us and bring your unique perspective to our team.