Flexible Breakfast Service Specialist

The Westin London City; Greater London; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Flexible working

Staff rates across UK hotels

Death in service cover

Cycle scheme

Tech Scheme

Health plan (HSF)

Referral scheme

Pension scheme

Wellbeing support

Eyecare vouchers

Private medical insurance

Learning & development

Recognition programme

Job summary

The Westin London City welcomes a friendly breakfast team member to support the guest journey in our central London hotel. You will prepare and set up the breakfast area, greet guests warmly, and ensure a welcoming start to each morning.

You will replenish items, assist guests with requests, check satisfaction, and work with colleagues to maintain high standards of service and cleanliness. Flexible working and staff benefits are available to support wellbeing and development.

Qualifications

• Experience in hospitality or food service preferred.
• Strong communication and guest service skills.
• Able to work mornings and weekends.

Responsibilities

• Prepare and set up the breakfast area before service.
• Greet guests warmly and provide attentive service throughout breakfast.
• Replenish items and assist guests with requests.
• Check guest satisfaction and address concerns professionally.
• Maintain cleanliness and assist with stock checks.

Skills

Customer service

Team player

Flexible

Education

High school diploma or equivalent

Job description

The Westin London City welcomes a friendly breakfast team member to support the guest journey in our central London hotel. You will prepare and set up the breakfast area, greet guests warmly, and ensure a welcoming start to each morning.

You will replenish items, assist guests with requests, check satisfaction, and work with colleagues to maintain high standards of service and cleanliness. Flexible working and staff benefits are available to support wellbeing and development.