Flexible Administrator/Crisis Worker-North Yorkshire 12 hrs

Securitas UK; Bishopthorpe; Hybrid; GBP 8,000 - 9,000; Part time

Job summary

Securitas UK is seeking a Flexible Administrator/Crisis Worker to support Sexual Assault Referral Centres (SARC) and service users. The role focuses on advocacy, patient care coordination, and assisting with forensic processes in a compassionate setting.

The position requires safeguarding knowledge, confidentiality, Advanced DBS and Police vetting, plus a UK driving licence. Part-time (12 hours/week) with 9am-9pm and 9pm-9am rotas across multiple SARCs.

Qualifications

• Good IT skills and experience in a supportive or customer-focused environment.
• Knowledge of safeguarding children and adults and confidentiality.
• Experience completing administrative duties.
• Female applicants only due to the role type and legal BO guidance.
• UK driving licence and access to a vehicle is required.
• Advanced DBS and level 2 Police vetting will be required.

Responsibilities

• 1st point of contact for service users.
• Admin and support process for service users and families visiting the centre.
• Support the SARC Manager with day-to-day running of the centre.
• Maintain high DNA anticontamination standards between cases (cleaning).
• Assist patients and liaise with Police, NHSE, ISVA and Social Services.
• Prepare and advocate for patients during forensic processes and service pathways.
• Collaborate with wider stakeholders and be a key member of the SARC team.

Skills

IT skills

Customer service

Safeguarding

Confidentiality

Administrative duties

Driving license

DBS check

Job description

Job Description

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Key Responsibilities will include:

• 1st point of contact for service users.
• Administration and support process of an service users and their family visiting the centre, including preparing the patient and assisting in the collecting of forensic evidence.
• Support the SARC Manager with day to day running of the centre.
• ensuring that a high standard of DNA anticontamination is maintained between forensic cases (cleaning).
• Assisting patients and liaising with other agencies regarding the management of the service user pathway.
• Assisting with preparation, service user support and acting as an advocate during their time at the SARC.
• Liaise closely with wider stakeholders such as Police, NHSE, ISVA and Social services.
• Be a key player within the SARC team and wider company network.

Essential Skills Required:

• Good IT skills.
• Experience working in a supportive or customer focused environment.
• Knowledge and understanding of Safeguarding Children and Adults
• Knowledge and understanding of Confidentiality
• Experience completing administrative duties.
• Because of the nature of the Sexual Offence Examiner, applications are invited from females only. This post has a genuine occupational qualification under the Sex Discrimination Act, Section 7(2)b and 7(2)e.
• Whilst the position may be based from one location, additional travel may be a requirement of the role across SARC's, therefore a UK driving license is required for this role and access to a vehicle.
• Advanced DBS and level 2 Police vetting will be required

Desirable Skills:

• Experience of working with individuals who may have complex needs
• Experience of working with individuals who have experienced sexual assault/ violence
• Experience of creating and utilizing resources and use of distraction techniques
• Project development and outreach
• Training and presentation skills

About the Role

Location: Acer House SARC, North Yorkshire SARC

Additional Locations:

• South Yorkshire SARC
• Humberside SARC
• West Yorkshire SARC

Salary: £28,051.3226,591.40 pro rata based on 40 hours per week. (£13.45 per hour)

This vacancy is for 12 hours per week.

Rota Patterns: 9am-9pm & 9pm-9am Mon-Sun9am-5pm.

Shift covering 24/7.

Are you looking for a new and exciting alternative career path within the Health & Justice care sector? This is the perfect opportunity for a compassionate person to join a growing, innovative and market-leading service provider within Sexual Assault Referral Centres (SARC).

The role of Flexible Administrator/Crisis Worker is critical in providing victims of sexual assault with the dedicated support and care required. Acting as the advocate for patients who attend the centre, you will empower service users to feel in control and be able to support during the forensic process andadministration to manage patient care pathways and day to day service delivery.