Flemish-Speaking Agent Strategy Lead

Sierra

Greater London

Hybrid

GBP 110,000 - 150,000

Full time

14 days+
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Benefits offered by this job

Flexible (unlimited) paid time off
Medical, dental, and vision benefits
Retirement plan
Parental leave
Fertility and family-building benefits
Lunch and snacks
Equity plans
Free alphorn lessons

Job summary

Sierra is building a platform to enable every company to create better, more human customer experiences with AI. The Agent Strategist role sits at the intersection of product, agents, and customer work, turning complex business problems into high-performing production agents.

You will own the agent development lifecycle, serve as a trusted advisor to enterprise leaders, and partner with customer teams to ensure successful launches while driving product improvements based on real-world feedback.

Qualifications

  • Customer obsession and ability to build trusted relationships.
  • Clear, direct, and persuasive communication across technical and non-technical audiences.
  • Strategic problem-solving in ambiguity with strong analytical thinking.
  • Comfort engaging with API docs, data models, system architecture, and engineering tradeoffs.
  • Proven track record of running multiple complex, high-visibility projects.

Responsibilities

  • Own the Agent Development Life Cycle from scope to launch and iteration.
  • Advise enterprise leaders and shape the AI strategy for their business.
  • Run working sessions, troubleshoot agent issues, and keep launches on track.
  • Surface unmet needs from customer work and feed them back to product and research.

Skills

Customer obsession
Communication
Strategic problem-solving
Technical aptitude
Ownership and delivery

Education

Degree in Computer Science, Engineering, Mathematics, or MBA

Job description

Sierra is building a platform to enable every company to create better, more human customer experiences with AI. The Agent Strategist role sits at the intersection of product, agents, and customer work, turning complex business problems into high-performing production agents.

You will own the agent development lifecycle, serve as a trusted advisor to enterprise leaders, and partner with customer teams to ensure successful launches while driving product improvements based on real-world feedback.

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