Fleet Services Receptionist

Essex & Kent Police; Maidstone; On-site; GBP 27,000 - 30,000; Full time

Job summary

Essex & Kent Police is recruiting a Service Receptionist to join Kent Police Transport Services at Quarry Wood Workshop in Maidstone.

You will be the first point of contact for customers and visitors, coordinating vehicle bookings and scheduling maintenance while maintaining accurate records to support efficient fleet operations.

The role requires admin experience, strong organisational skills, and proficiency with Microsoft Office; experience with fleet/workshop systems is a plus.

Qualifications

• Experience in an administrative or customer service environment.
• Strong organisational skills and attention to detail.
• Experience with Microsoft Office and electronic record systems.
• Knowledge of vehicle servicing processes is advantageous.
• Ability to work in a fast-paced environment with changing priorities.

Responsibilities

• Coordinate vehicle bookings and schedule maintenance.
• Handle customer enquiries and provide professional reception support.
• Maintain accurate records and liaise with fleet and workshop staff.
• Support the delivery of efficient, customer-focused fleet services.

Skills

Customer service

Administrative skills

Communication

Organisational skills

Microsoft Office

Tools

Fleet management systems

MS Office

Electronic record management systems

Job description

Essex & Kent Police is recruiting a Service Receptionist to join Kent Police Transport Services at Quarry Wood Workshop in Maidstone.

You will be the first point of contact for customers and visitors, coordinating vehicle bookings and scheduling maintenance while maintaining accurate records to support efficient fleet operations.

The role requires admin experience, strong organisational skills, and proficiency with Microsoft Office; experience with fleet/workshop systems is a plus.