Fleet Services Assistant Coordinator

DPD UK; Hinckley; On-site; GBP 28,000; Full time

Job summary

An established industry player seeks a dedicated individual to join their team in a pivotal administrative role. You will be the backbone of operations, ensuring that breakdown calls from HGV drivers are handled promptly and efficiently. Your expertise will be crucial in managing supplier contacts and processing invoices accurately. This role offers a dynamic work environment where your organizational skills and attention to detail will shine. With a commitment to employee development and a strong focus on sustainability, this company provides a platform for growth and career advancement. If you are ready to make an impact, this opportunity is for you.

Benefits

Holiday Trading

Enhanced Maternity and Paternity Package

Free Life Assurance

Health Kiosks

Vitality at Work

Free On-Site Parking

Discounted Shopping

Milestone Days Off

Free Eye Tests

Qualifications

• Extensive experience in an administrative role, ideally in transport.
• Excellent communication skills and high attention to detail.

Responsibilities

• Ensure breakdown calls from HGV Drivers are efficiently handled.
• Communicate with business lines to resolve issues as they arise.

Skills

Administrative Experience

Communication Skills

Attention to Detail

Self-Motivation

Organizational Skills

Tools

Microsoft Office Suite

Google Suite

Job description

Company Description

• Contract Type: Permanent / 40 Hours Per Week
• Location: Hinckley, Logix Road LE10 3BQ
• Salary: Circa 28k
• Days of Work: 5 out of 7 - including weekends
• Shift Pattern: 05:30 - 14:00, 13:30- 22:00

DPD UK is a member of Geopost who are a market leader in parcel delivery and e-commerce solutions, providing a broad range of delivery and innovative services for customers worldwide. DPD UK has a turnover of nearly £2 billion and our aim is to be the most sustainable delivery company in the UK. At DPD UK we also aim to deliver the best service, use the best technology and recruit and retain the best people in the industry.

DPD is a Valuable 500 company and a Disability Confident Employer.

Job Description

Within this role you will ensure breakdown calls from our Linehaul Drivers (HGV Drivers) are answered and acted upon in an efficient manner. Ensuring that supplier contact and invoice processing, ensuring the end-to-end process is completed. You will also be:

• Communicating with other business lines in order to resolve any issues that arise.
• Raising system order numbers for external suppliers.
• Ensuring that supplier contact and invoice processing is completed accurately and in a timely manner.
• Running daily, weekly, monthly, and annual reports to include service reports, MOT and performance reports.

Qualifications

What we are looking for:

As the successful candidate for this role you will be able to evidence extensive experience in an administrative role ideally within a transport setting. You will be able to evidence excellent communication skills with the ability to communicate effectively at all levels, and high attention to detail.

We will also expect you to:

• Be proficient on Microsoft Office Suite or Google suite.
• Have proven and demonstrable experience of working in a fast-paced and high-pressure environment.
• Be a self-motivated and organised individual.
• Demonstrate the core DPD DNA values of Passion, Respect, Honesty, Flexibility, Caring and Accountability.

Additional Information
About our Benefits

We recognise that our people are at the heart of our business, without them we wouldn’t be able to deliver our award-winning service to millions of customers across the country each day. It’s important to us that we demonstrate our recognition of you in providing you with more than just a salary and job stability. To name but a few:

• Holiday trading.
• Enhanced maternity and paternity package.
• Free life assurance of 4 x salary on joining the pension scheme.
• Health Kiosks visiting every location.
• Vitality at Work.
• Free On-Site Parking.
• Discounted shopping from 100’s of retailers including up to 5% off supermarket shopping.
• Milestone Days off to celebrate with your family and friends.
• For employees who regularly use a screen as part of their job we offer free eye tests and support with the cost of glasses.

Joining DPD can lead to not just a stable job but also a career. DPD prides itself on recognising and developing talent alongside a desire to promote from within. As a continually growing and evolving organisation, we are proud to offer a great number of development and promotion opportunities.

If you identify with our aims and values and can help us deliver our customers' promises, then this is the job for you! Apply today.