Fleet Sales Administrator

Stoneacre Motor Group; Bentley; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Competitive salary

40 hour week

22 days holiday + bank holidays

Onsite parking

Close to Thorne North train station

Career progression opportunities

Pension scheme

Training & Career progression

Job summary

Stoneacre Motor Group is seeking a Fleet Sales Administrator to support the Fleet Sales Team at our Head Office near Doncaster (Thorne). This role involves daily controls, order tracking, and delivering exceptional customer service in a busy environment.

You will assist with finance documents, coordinate deliveries, and ensure accurate handover paperwork for payments, while maintaining strong communication with customers and brokers.

Qualifications

• Experience in automotive sales administration is preferred but not essential as full training is provided.
• Experience using Kerridge/CDK or similar systems is advantageous but not mandatory.
• Strong computer literacy, especially Excel and Microsoft Office, with excellent communication and organisation skills.

Responsibilities

• Support the fleet sales department with daily controls and administrative tasks.
• Track customer orders using manufacturer systems and coordinate with Stoneacre sites.
• Keep customers, fleet companies and brokers updated on order status and delivery dates.
• Assist in ensuring finance documents are prepared to enable delivery.
• Arrange delivery with customers in coordination with Stoneacre sites and logistics.
• Ensure handover paperwork is accurate and processed for payment from the finance company.
• Communicate effectively to provide premium customer advice and satisfaction.

Skills

Customer service

Administrative duties

Microsoft Excel

Microsoft Office

Communication skills

Organisational skills

Kerridge/CDK

Tools

Kerridge/CDK

Job description

About The Role…

Stoneacre is one of the UK’s largest, most successful and fastest growing motor groups with over 100 franchised locations nationwide, employing over 3000 staff and representing over 25 of the world’s leading car, van and motorcycle manufacturers.

About The Role…

Stoneacre is one of the UK’s largest, most successful and fastest growing motor groups with over 100 franchised locations nationwide, employing over 3000 staff and representing over 25 of the world’s leading car, van and motorcycle manufacturers.

The Head Office Fleet department, based at our Head Office at Thorne near Doncaster, are excited to be recruiting for a Fleet Sales Administrator to support the Fleet Sales Team.

This is a fantastic opportunity to take the next step into your customer service and administrative development and become the best of the best.

You will be responsible for assisting the fleet sales department, as a valued team member, in daily controls and provide exceptional administrative support and the highest level of customer service to our customers. If you have a passion for working in a busy high-pressured environment,

Do we have your interest…?

Here at Stoneacre we are committed to creating a diverse and inclusive workplace. It is our ambition to make Stoneacre the best place to work because we recognise that it is our people who make Stoneacre a success. So, what is in it for you?

We Offer

• Industry leading competitive salary
• 40 hour week - department is open Monday to Friday, 9.00am to 5.30pm
• 22 days holiday plus bank holidays
• Onsite parking and canteen
• Close to Thorne North train station (4/5 minute walk)
• Industry leading career progression opportunities
• Contributory workplace pension scheme
• Ongoing Training & Career progression and ultimately ‘Careers for Life’ thanks to our commitment to promotion within

An average day as a Fleet Sales Administrator…

• You will support the fleet sales department in daily controls.
• You will track the status of a customer’s order using various manufacturer systems and working in conjunction with the respective Stoneacre site
• You will keep customers, fleet companies and brokers up to date with the status of their orders and projected delivery dates
• You will assist in ensuring that finance documents have been raised and completed, to allow for the delivery process to be completed.
• You will arrange delivery with the customer, in coordination with the various Stoneacre sites and the logistics company
• You will ensure that handover paperwork is completed and accurate, and processed for payment from the finance company
• Communicate effectively, in person, by telephone or email to deliver premium customer advice and satisfaction at all times.

About You…

• Previous sales administration experience within the automotive industry would be helpful but administrative experience in another environment will be considered as full training will be given. The role does not involve the taxing or invoicing of the customer’s order.
• Previous experience of using Kerridge/CDK or a similar system would be advantageous but again is not essential.
• You will be computer literate, especially Microsoft Office and Excel
• You will have excellent communication and organisation skills.
• Committed to providing excellent customer service and thrive in a busy high-pressured environment.
• We want you to love what you do – The rest will come naturally.

Stoneacre Motor Group are an Equal Opportunity employer committed to diversity in the workplace. We pride ourselves on creating an inclusive work environment where our employees can thrive by being themselves.

The Company

Originally founded in 1994, Stoneacre is a family-owned business that has progressively grown to become one of the UK’s fastest-growing and most successful car dealer groups.

We operate from 64 locations across England and Wales, have 137 franchise sales points representing 27 manufacturers. Specialising in the sale of new and used cars, as well as commercial vehicles, the group also offers servicing, parts and bodyshop facilities.

We currently have over 2,750 dedicated members of the Stoneacre team who share our dedication and passion to provide complete customer satisfaction. We are committed to developing our people, as we know it’s the best investment we can make.

The Benefits

• Discounts on servicing and repairs
• Training & Development
• Wellness programme