Fleet Maintenance & Compliance Controller

Cameron Clarke Associates; Swansea; On-site; GBP 31,000 - 33,000; Full time

Benefits offered by this job

Annual leave and holiday entitlement

Contributory pension scheme

Bonus scheme

Life assurance

Staff discounts on services and hires

Free onsite parking

Cycle to work scheme

Discounted uniform

Job summary

Day's Rental in Swansea is seeking a Vehicle Maintenance and Compliance Controller to join the team on a full-time basis. You will handle customer maintenance enquiries, coordinate with dealerships and repairers, and ensure compliant vehicle maintenance practices.

The role focuses on delivering high-quality service, maintaining safety standards, and contributing to efficient, cost-effective operations for a growing vehicle hire network.

Qualifications

• Experience in vehicle maintenance industry from a customer service perspective with understanding of statutory compliance for vehicles over 3,500 kg.
• Excellent communication skills face-to-face, written and via telephone.
• Ability to work on own initiative as well as part of a team.
• Computer literate; knowledge of Kerridge and 1Link systems is an advantage.
• Eligible to work in the UK.

Responsibilities

• Report to the Vehicle Maintenance Manager, working as part of a valued team.
• Deal with customer maintenance enquiries, breakdowns, franchised dealerships, and independent repairers.
• Deliver first-class service in a busy maintenance team in a cost-efficient manner.

Skills

Vehicle maintenance industry

Customer service

Communication

Teamwork

Computer literacy

Kerridge

1link systems

Eligibility to work in the UK

Tools

Kerridge

1Link systems

Job description

Day's Rental in Swansea is seeking a Vehicle Maintenance and Compliance Controller to join the team on a full-time basis. You will handle customer maintenance enquiries, coordinate with dealerships and repairers, and ensure compliant vehicle maintenance practices.

The role focuses on delivering high-quality service, maintaining safety standards, and contributing to efficient, cost-effective operations for a growing vehicle hire network.