Fleet Hire Desk Assistant

Durham County Council; Spennymoor; Hybrid; GBP 22,000 - 26,000; Full time

Benefits offered by this job

Hybrid working

27 days annual leave

LGPS pension

Competitive salary

Job summary

Durham County Council is seeking a Fleet Hire Desk Assistant to support the Fleet Services Operations Supervisor and Fleet Business Manager in all aspects of the hire operation. You will ensure contracts meet customer and contract requirements, with audit and financial compliance maintained.

The role involves working within a Plant & Vehicle Hire environment, using a Fleet Management System, and delivering high-quality customer service.

Qualifications

• NVQ Level 2 in Business Administration or equivalent in a relevant subject or experience in a hire related or similar Fleet/Customer Service environment.
• Working within a Plant & Vehicle Hire Company or similar customer focused environment.
• Operating a Fleet Management System or comparable operating system.

Responsibilities

• Assist the Fleet Services Operations Supervisor and the Fleet Business Manager in all elements of the hiring operation.
• Ensure that hire contracts are provided to customer and contract requirements, audit and financial compliance is maintained.

Skills

Customer service experience

Fleet environment experience

Operating fleet management system

Education

NVQ Level 2 in Business Administration

Tools

Fleet Management System

Job description

The Fleet Operations Team in Fleet and Depot Management are looking for a Fleet Hire Desk Assistant to join their team.

To assist the Fleet Services Operations Supervisor and the Fleet Business Manager in all elements of the hiring operation including the Operation’s Team EV controlled assets. Ensuring that the hire contracts managed by Fleet Services are provided to the requirements of the customer and contract, audit and financial compliance is maintained.

We encourage you to contact Joanne Mitchell via email at [e-mail] to arrange an informal discussion about the role.

WHAT WILL I NEED?

• NVQ Level 2 in Business Administration or equivalent in a relevant subject or experience in a hire related or similar Fleet/Customer Service environment.
• Working within a Plant & Vehicle Hire Company or similar customer focused environment.
• Operating a Fleet Management System or comparable operating system.

INTERVIEWS

Interviews will be held on 5/10/2026

We operate a guaranteed interview scheme for applicants that can show they meet all the essential criteria and have indicated they have a disability, are a looked after young person, care leaver or a veteran.

OUR OFFER TO YOU

We offer a competitive rewards package that includes:

• attractive salaries
• a generous annual leave entitlement of 27 days (rising to 32 after five years’ continuous local government service)
• membership of the excellent contributory career average Local Government Pension Scheme
• a range of flexible working arrangements including hybrid working (home and office) where applicable

Rewards and benefits are subject to individual terms and conditions.

EQUALITY, DIVERSITY, AND INCLUSION

We are a proud equal opportunities employer and believe a diverse workforce brings fresh ideas and drives service improvement. We welcome applications from everyone and make employment decisions based on skills and ability. As a Disability Confident Leader, we actively encourage applications from disabled and neurodivergent people and offer support throughout the recruitment process.

Anyone currently listed on the Redeployment Register who would like to be considered for this vacancy should contact the Resourcing team via email [e-mail]