Fleet Coordinator

Europcar Group; United Kingdom; On-site; GBP 24,000 - 34,000; Full time

Benefits offered by this job

Competitive salary

Six weeks holiday including bank hols

Pension and life insurance scheme

Discounted car hire rates

EE mobile discounts

Cycle2Work

Free annual eye tests

Career progression

Job summary

Europcar Mobility Group is seeking a Fleet Coordinator in Cambridge to coordinate the delivery and collection of vehicles and support our frontline customer interactions. You will work with delivery teams, central fleet, and local branches, potentially delivering and collecting vehicles for customers, making a strong first impression with a confident handover.

The role requires a valid driving licence with at least 4 years of driving experience, and the ability to work in a small team with clear

Qualifications

• A full, valid clean driving licence with a minimum of 4 years driving experience.
• Ability to work as part of a small team.
• Clear verbal and written communication.
• Positive attitude and professional appearance.
• Enthusiastic and able to respond positively to objections.
• Time management and task completion under pressure.
• Ability to prioritise and stay organised.

Responsibilities

• Provide a high quality rental administration service to meet station needs.
• Assist in the accurate completion of all rental documents and planning of vehicle delivery/collection.
• Handle telephone enquiries in a polite and professional manner.
• Accurately complete rental administration and vehicle documentation; report damage post rental.
• Ensure safety of vehicles, premises, and customers.

Skills

Driving license

Teamwork

Communication

Attention to detail

Time management

Flexibility

Job description

## Fleet CoordinatorApplyremote type: Fully on premiselocations: Cambridgetime type: Full timeposted on: Posted 12 Days Agojob requisition id: JR113569**Europcar Mobility Group**At **Europcar Mobility Group**, our purpose is to help to change the way you move. We are guided by our core values: *We are happy to help*, *We embrace change*, *We take responsibility*, *We act with respect* and *We move as one*. Our culture is built on valuing the contribution and diversity of our team where every individual is treated with dignity and respect. Acting with respect is at the heart of everything we do, and we are fully committed to creating a workplace where differences are celebrated and everyone feels empowered to contribute their unique perspectives.**Job Description****Europcar is looking for a Fleet Coordinator.**Would you like to be part of the Europcar team? We are looking for a Fleet Coordinator to coordinate the delivery and collection of our vehicles for our customers. This is a service that is central to our customer experience so it’s vital it’s done efficiently and professionally.You’ll be working with our delivery and collection teams who are on the frontline of the customer relationship with our brand. You’ll also be working with our central fleet team and local branches. Plus you could be required to deliver and collect vehicles for customers so you could be the first person a customer meets from Europcar. Creating a great impression is vital. Having a confident manner is also important because you may need to prepare the vehicle for the customer and deliver it with a good handover.**What we can offer you:*** Competitive Basic Salary* Starting on 6 weeks holiday (including bank holidays), increasing with length of service* Enhanced Maternity and Adoption Leave *(subject to service and earning qualifications)** Pension and a life insurance scheme* Discounted car hire rates across our network* 20% discount on EE mobile phone contracts\** Discounted hotel rates through the Accor Group after 12 months service\** Cycle2Work\** Free annual eye tests* Confidential legal and support service through BUPA* Career progression and development*\*forms part of current non contractual benefit offering***Main duties:*** Provide a high quality rental administration service to meet station needs.* Assist and the accurate completion of all rental documents and assist in the planning of the delivery and collection of vehicles* Handle telephone enquiries in a polite and professional manner.* Accurately complete all rental administration and vehicle documentation as well as the reporting of damage post rental.* Responsibility, vehicles, premises and customer safety.**Key skills and attributes required:*** A full, valid clean driving licence, with a minimum of 4 years driving experience is required* Ability to work as part of a small team.* Communicate clearly, verbally and in writing.* A positive attitude and professional appearance.* Enthusiastic, can respond positively to objections.* Manages time effectively and completes tasks required.* Ability to prioritise and remain organised when working under pressure.* Attention to detail.* Ability to work to procedures and follow instruction.* Flexibility to working hours in line with business needs.If you believe you have what it takes to become a successful Fleet Coordinator within Europcar, then please apply today!