Fleet Ambassador

DPD Group; Norwich; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Holiday trading

Milestone days off

Vitality at Work

Health kiosks

Help@Hand

Up to 5% supermarket discounts

Retail discounts

Free life assurance

Pension scheme

Career growth opportunities

Job summary

DPD Group is seeking a Fleet Ambassador on a fixed term contract in Norwich. The role focuses on safeguarding fleet safety, legality and appearance while keeping operations running smoothly.

You will perform tech-first inspections, support defect reporting and coordinate quick resolutions with the Transport Team. Expect to monitor van compliance, support stock management for parts, and maintain brand standards across uniforms and vehicles.

Qualifications

• Organized, with a personal system for task management.
• Resilient and able to handle challenging conversations confidently.
• Adaptable to change and capable of pivoting as needed.
• Values-driven with alignment to Passion, Respect, Honesty and Caring.

Responsibilities

• Tech-first inspections using the vehicle app to monitor fleet condition.
• Ensure all 3.5T vans meet weight limits and remove non-compliant vehicles (VOR).
• Help drivers report defects and coordinate swift fixes.
• Manage depot safety, traffic flow and equipment like fuel pumps and jump packs.
• Ensure drivers wear the DPD uniform and vans are clean and presentable.

Skills

Organized

Resilient

Adaptable

Values Driven

Google Calendar

Tools

Google Calendar

Job description

• Contract:Fixed Term Contract until January 15th 2027 - 40Hours Per Week
• Salary:£12:71 per hour
• Shift:5 days per week starting early morning

Who are we?

DPD UK isn't just a delivery company; we’re tech-driven innovators on a mission to be the most sustainable delivery partner in the UK. With a £2 billion turnover and a focus on green energy, we’re looking for people who care about the planet and the people on it. We’re also proud to be a Disability Confident Employer and part of the Valuable 500.

Job Description

The Vibe: Your Role as Fleet Ambassador

You aren't just checking vans; you’re the "Guardian of the Fleet." You'll ensure our tech and vehicles are safe, legal, and looking sharp. You're the person who keeps the operation moving smoothly and safely.

Your Day-to-Day:

• Tech-First Inspections: Use our vehicle app to track the condition of our fleet.
• The Safety Pro: Ensure all 3.5T vans are within weight limits and pull any vehicles that aren't up to standard (VOR).
• Problem Solver: Help drivers report defects and ensure they’re fixed ASAP.
• Site Management: Keep the depot flowing safely, managing traffic and equipment like fuel pumps and jump packs.
• Brand Boss: Make sure our drivers are rocking the DPD uniform and the vans are sparkling.

Weekly Focus:

• Stay organized using Google Calendar to track vehicle notices.
• Collaborate with the Transport Team to review any outstanding repairs.
• Manage stock (lights, mirrors, etc.) and keep our HGV fleet data accurate.

Qualifications

Are you the one?

We’re looking for someone who takes pride in the details and doesn't need someone breathing down their neck to get the job done.

• Organized: You’ve got a system for everything.
• Resilient: You can handle "main character" energy and tough conversations with confidence.
• Adaptable: Change doesn’t phase you—you pivot and keep going.
• Values Driven: You vibe with our DNA: Passion, Respect, Honesty, and Caring.

Additional Information

The Perks (More than just a paycheck)

We know life is about more than work. That’s why we offer:

• Work-Life Balance: Holiday trading and Milestone Days Off to celebrate life’s big moments.
• Health & Wellness: Access to Vitality at Work, health kiosks, and Help@Hand (mental & physical health support for you and your family).
• Saving Money: Up to 5% off your supermarket shop and discounts at 100s of retailers.
• Future Proofing: Free life assurance and a solid pension scheme.
• Growth: We don't just offer jobs; we offer careers. We love promoting from within—show us your potential, and we’ll help you level up.

Ready to join the team?

#LI-DNP