Fleet Ambassador

DPD Group UK; Dunstable; On-site; Full time

Job summary

DPD Group UK is seeking a Fleet Ambassador to ensure the condition and roadworthiness of all vehicles. This role involves daily checks, compliance reporting, and supporting depot operations. With a focus on sustainability and employee development, DPD offers a competitive salary, benefits, and a commitment to career progression.

Benefits

Enhanced maternity and paternity packages

Free life assurance of 4x salary

Unum Help@Hand - health and wellbeing services

Free onsite parking

Discounted shopping from hundreds of retailers

Qualifications

• Strong communication, listening, and problem-solving skills.
• Good planning and organizing skills.
• Effective prioritization and time management.

Responsibilities

• Ensure all vehicles are checked for condition and roadworthiness.
• Conduct start and end of contract handovers for vehicles.
• Manage vehicle off-road (VOR) for damaged or defective vehicles.

Skills

Communication

Problem Solving

Planning and Organizing

Time Management

Adaptability

Job description

Company Description

• Contract: Permanent / 37.5 hours per week.
• Salary: £12.21 plus overtime paid at enhanced rates.
• Location: Unit 4, Humphrys Road, Woodside Industrial Estate, Dunstable, Bedfordshire LU5 4TP
• Days of Work: Tuesday to Saturday
• Hours of Work: 05:00 to 13:00

Join us on our journey as we aim to be the UK’s most sustainable delivery company, whilst ensuring our customers continue to receive a world-class service. You will be in a busy and fast-paced business, with a turnover of nearly £2 billion, that can offer you great benefits and plenty of opportunities to progress your career.

DPD is passionate about creating an environment that is open, ethical, inclusive, and socially responsible. Along with job security, the tools to do the job, and a competitive salary, you’ll receive fantastic benefits starting on day one, including never working on your birthday ever again!

DPD is a Valuable 500 company and a Disability Confident Employer.

Job Description

As our Fleet Ambassador, your key objective is to ensure that all vehicles are checked for condition and roadworthiness, in terms of legal, corporate image, and operational compliance. Exceptions should be reported via the vehicle check app and defect procedure.

You will ensure all drivers identify and correctly report defects via the proper processes and that these are rectified. You will also conduct start and end of contract handovers for owner-driver leased vehicles, support depot operations with site and equipment checks, and report fleet accidents on our portal TranMan.

Key Daily Checks

• Check all fleet vehicles, including rental vehicles, daily, and record the condition via the Vehicle App.
• Ensure all 3.5 Tonne Vans do not exceed 3.5 tonnes using the weighbridge.
• VOR (vehicle off-road) management for damaged or defective vehicles.
• Check all associated vehicle equipment, including material handling equipment, jump packs, fuel pumps, and enclosures.
• Adhere to health and safety rules, ensuring clear traffic flow and effective parking.
• Ensure drivers have the correct DPD uniform and that vans are kept clean and up to company standards.

Key Weekly Checks

• Populate 21-day notices for damaged owner-driver vehicles via the app.
• Record notices in a shared Google Calendar with the Transport Team.
• Review outstanding notices with the Depot Quality Manager or Depot Manager.
• Conduct weekly fleet checks and download information, accounting for discrepancies.
• Check fleet stock (lamps, bulbs, etc.) and reorder as needed.
• Ensure the gritter is operational and clean during winter; report defects to the Regional Transport Engineer.

Qualifications

What we’re looking for

You should take pride in producing high-quality work. Your strong communication, listening, and problem-solving skills will be vital. We also expect:

• Good planning and organizing skills
• Effective prioritization and time management
• Adaptability to change
• Ability to handle difficult situations and challenging conversations
• A systematic, methodical approach following all depot instructions and regulatory requirements (e.g., Health and Safety)
• Ability to work independently without close supervision

Additional Information

Our benefits include:

• Holiday trading
• Enhanced maternity and paternity packages
• Free life assurance of 4x salary upon joining the pension scheme
• Unum Help@Hand - health and wellbeing services for you and eligible family members
• Free onsite parking
• Vitality at Work
• Health kiosks at various locations
• Discounted shopping from hundreds of retailers, including up to 5% off supermarkets
• Milestone days off to celebrate with family and friends
• Free eye tests and support with glasses for employees who use screens regularly

Joining DPD offers not just a job but a career. We value talent and promote from within, providing numerous development opportunities.

If you share our values and can help us deliver excellent service, apply today.