Fleet Administrator

Lookers Motor Group Limited; Birmingham; On-site; GBP 25,000 - 28,000; Full time

Benefits offered by this job

Competitive salary structure

Generous annual leave

Enhanced family leave

Techscheme discounts

Eyecare vouchers

Smart Health 24/7 GP access

Dental insurance

MyView PayNow

Job summary

Lookers Birmingham Vauxhall and Changan is recruiting a highly organised Sales Administrator to support the day-to-day operations of the department and provide an exceptional administrative experience. You'll report to the Dealership Accountant and help maintain customer databases and process vehicle orders.

The role requires prior administrative experience, strong attention to detail and excellent communication with customers and suppliers.

Qualifications

• Experience in an administrative role.
• Strong attention to detail and organisational skills.
• Excellent communication with customers and suppliers.
• Automotive industry experience is advantageous.

Responsibilities

• Maintaining all customer databases and answering queries by telephone and online.
• Support the ordering of vehicles for customers using the internal fleet management system.
• Ensure orders comply with Lookers policies and provide accurate quotations using the approved system.
• Complete all relevant paperwork to a high standard.

Skills

Administrative experience

Self-motivated

Organised

Communication skills

Customer relationships

Tools

Fleet management system

Job description

About us: We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland.

Birmingham Vauxhall and Changan

Permanent, full-time

Working Hours: 37.5 hours per week; Monday - Friday 09:00- 17:00

Salary: £25,069 - £27,563 DOE

At Lookers Birmingham Vauxhall and Changan, we have a fantastic opportunity for a highly organised, enthusiastic individual to join our growing team as a Sales Administrator. In this role, you'll support the day to day running of our operations department and provide an exceptional administrative experience.

You'll be reporting to the accomplished Dealership Accountant. This opportunity to learn from one of the best is not to be missed! Our Administrators support the day to day running of our department with a high level of accuracy. They are knowledgeable and capable of working at pace while providing a first class level of service.

Responsibilities

• Maintaining all customer databases and answering all internal and external queries via telephone and online.
• Support the ordering of vehicles for customers using the internal fleet management system.
• Make sure that all orders comply with Lookers policies and procedures, and you'll give customers accurate quotations utilising our approved quotation system.
• Complete all relevant paperwork to a high standard

The ideal candidate will have prior experience in an administrative role. You'll be self-motivated, organised with a keen eye for detail. You will have excellent communication skills, can build relationships with customers and suppliers. In addition, you will work well both independently and as part of a larger team.

Having previous experience of working in the automotive industry and using administrative systems would be advantageous, although not essential as full training will be offered.

Core Benefits

• Competitive salaries with structured pay scales and progression as you grow within the business
• Generous annual leave that increases with your length of service
• Enhanced family leave, including 6 months’ full pay for maternity and adoption leave, and 2 weeks’ full pay for paternity leave
• Access to Techscheme for discounted technology purchases with flexible payments

Health & Wellbeing

• Eyecare vouchers to help cover vision care needs
• Smart Health – 24/7 access to GP services to support your mental and physical wellbeing
• Dental insurance for everyday dental care and unexpected treatments
• Optional critical illness cover for peace of mind during life's most challenging moments

Financial Wellbeing

• MyView PayNow – access a portion of your pay as you earn, with features to stream, save, and track your money through a user-friendly app
• Free will writing services to help plan for the future
• Flexible life assurance options and partner life assurance for added protection

Leisure & Lifestyle

• Discounted gym memberships to support an active lifestyle
• Travel insurance to help you explore with confidence
• Access to home and technology vouchers
• bYond card and a wide range of exclusive retail and lifestyle discounts

We strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities. We have a great bunch of people, and we like to celebrate and encourage success at all levels.

Lookers and Charles Hurst are an equal opportunities employer. We are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.

If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check. For roles that require you to drive, a driving licence check will also be carried out. Please note, all offers of employment are made subject to a 6 month probation period commencing from your start date.

We take our data protection responsibilities very seriously and are committed to upholding and respecting your privacy rights. Information about how we will process your data including the types of data we collect, the purposes for which we use it, who we may share it with and how long we keep it are set out in our privacy notice. It also includes information about your individual privacy rights. Please make sure you read our Privacy Notice so that you understand how we may collect and use your data.