Flagship Store Leader: Drive Growth and Experience

The Body Shop; Leeds; On-site; GBP 32,000 - 42,000; Full time

Job summary

The Body Shop in Leeds is recruiting a Flagship Store Manager to lead one of our most important retail destinations. You’ll own the store’s performance, shape the customer experience and develop a high-performing team in a fast-paced environment.

Working with regional managers and stakeholders, you’ll turn insight into actions that drive sustainable growth while maintaining operational excellence and a distinctive brand experience for our customers.

Qualifications

• Experience leading flagship retail stores.
• Strong track record coaching teams.
• Commercial acumen with data-driven decisions.
• Ability to drive KPIs and growth.

Responsibilities

• Own and deliver store P&L and KPIs.
• Build a compelling business plan for growth.
• Lead an attentive, high-performing team.
• Enhance the customer journey with data insights.
• Collaborate with regional and external stakeholders.
• Balance operations with commercial needs.

Skills

Leadership

Retail management

Data-driven decisions

Communication

Tools

Microsoft Excel

Microsoft PowerPoint

Microsoft Teams

Internal comm platforms

Job description

The Body Shop in Leeds is recruiting a Flagship Store Manager to lead one of our most important retail destinations. You’ll own the store’s performance, shape the customer experience and develop a high-performing team in a fast-paced environment.

Working with regional managers and stakeholders, you’ll turn insight into actions that drive sustainable growth while maintaining operational excellence and a distinctive brand experience for our customers.