Flagship Stock Assistant

POP MART; Greater London; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Monthly gifts

Structured bonus scheme

Employee Assistance Programme (EAP)

Training and development

Team events

40‑hour workweek, 7‑hour shifts + 1h/9

Job summary

POP MART, a leading designer toy retailer, invites applications for a Flagship BOH Stock Assistant in London. You will train in existing stores before helping to lead the new flagship, ensuring stock accuracy and smooth operations across a large multi‑level space.

Join a fast‑paced, multicultural team and contribute to a growing European business with opportunities to learn, grow and deliver excellent customer experiences.

Qualifications

• Experience in a stockroom, warehouse, or back-of-house retail is helpful but not essential.
• Reliable, organised and detail‑focused with a hands-on approach.
• Proactive and team‑oriented, able to work closely with BOH and FOH.
• Fluent in professional English with good verbal communication.
• Able to work in a fast-paced, high-volume retail environment.

Responsibilities

• Receive and process deliveries, check stock against packing slips and orders, flag damages or shortages.
• Support stock accuracy with cycle counts and physical stock checks.
• Put away and organise stockroom, label and store products for quick replenishment.
• Secure-tag stock and handle items to avoid damage or loss.
• Replenish the sales floor promptly, liaising with FOH for stock requests.
• Maintain a clean, organised, audit‑ready stockroom following SOPs.
• Assist with processing faulty stock and supplier returns.
• Follow health and safety procedures in BOH areas and report hazards.
• Be flexible with hours, including evenings, weekends and holidays as needed.

Skills

Stockroom experience

Reliable & organised

Team oriented

English proficiency

Attention to detail

Tools

CEGID POS

Job description

Industry: Retail, Designer toys and collectible pieces

Location: London

Job type: Full time, Permanent

New Flagship Store

This is an exciting opportunity to join POP MART ahead of the opening of a brand-new flagship store in London. Ahead of launch, the successful candidate will complete a training period of a few weeks at one of our existing stores (Charing Cross or Oxford Street) to build hands‑on experience with our systems, standards and team culture before helping to lead the new flagship from day one.

About POP MART

POP MART (09992.HK) is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services and immersive entertainment experiences to consumers.

POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well‑established development and operation system. Our portfolio includes iconic characters such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS and Hirono. POP MART operates over 500 physical stores and more than 2,300 Robo Shops across more than thirty countries and regions, and through multiple cross border e‑commerce platforms reaches audiences in over ninety countries and regions, bringing joy to young consumers around the world.

POP MART has developed a comprehensive IP commercialisation ecosystem that spans multiple industries, deepening emotional bonds between fans and IPs while exploring broader opportunities for value creation. Our ventures include the world’s first immersive intellectual property themed park in the art toy industry, the expansion of its IPs into global markets through licensing and co‑branding with leading global brands, and the curation of art toy expos and intellectual property themed exhibitions internationally. In Europe, POP MART has built a strong presence in key markets including the United Kingdom, France, Italy, Germany, the Netherlands and Spain, and is expanding into new high potential markets. Our expansion brings POP MART closer to European fans and offers new ways for them to connect with our IPs and stories.

For more information, please visit www.popmart.com and our LinkedIn Career page.

What to Expect

POP MART is a fast‑paced company with a young and multicultural team where you can expect to:

• Contribute to a fast-growing European business that combines retail, art, and creative storytelling
• Work with passionate teams across different countries, all connected by a shared love for designer toys and unique customer experiences
• Grow your skills through hands‑on projects, collaborative learning, and opportunities to explore new ideas

POP MART offers our employees:

• Monthly appreciation gifts featuring our latest POP MART designs
• A structured bonus scheme linked to company and individual performance
• Access to a confidential Employee Assistance Programme (EAP) for counselling and wellbeing support
• Training and development programmes that build both professional skills and creative thinking
• Regular team events that bring our people together to share ideas and celebrate our work
• Join Our Team – 40-Hour Workweek, 7-Hour Shifts +1h Paid Lunch

The Role and Candidate

The Flagship BOH Stock Assistant supports the back‑of‑house stock operation at our new flagship store, helping to keep the stockroom accurate, organised and running smoothly so the sales floor is always ready to sell. This is a hands‑on role, working closely with the BOH Stock Manager and the sales floor team to receive, process and replenish stock efficiently across a large, multi‑level retail space.

The position suits someone reliable, detail‑focused and comfortable working in a fast‑paced, high‑volume environment. The Flagship BOH Stock Assistant plays an important part in making sure product moves smoothly from delivery through to the shop floor, supporting the wider team's ability to deliver a great customer experience.

Responsibilities

• Receive and process deliveries, checking stock against packing slips and purchase orders, and flagging any damages or shortages.
• Support stock accuracy by helping with cycle counts and physical stock checks.
• Carry out putaway and stockroom organisation, labelling and storing products correctly so items can be found and replenished quickly.
• Security‑tag stock and handle products carefully to avoid damage or loss.
• Replenish the sales floor promptly, working closely with FOH colleagues to respond to stock requests.
• Help maintain a clean, organised and audit‑ready stockroom, following company best practice.
• Support the processing of faulty stock and supplier returns.
• Follow health and safety procedures in BOH areas, including keeping escape routes and walkways clear and reporting any hazards.
• Be available to work flexible hours, including evenings, weekends, and holidays, according to store needs.

Required Qualifications

• Some experience in a stockroom, warehouse, or back‑of‑house retail environment is helpful but not essential — full training is provided.
• Reliable, organised and detail‑focused, with a hands‑on approach to work.
• Proactive and team‑oriented, comfortable working closely with both BOH and FOH colleagues.
• Fluent in professional English, with good verbal communication skills.
• Comfortable working in a fast‑paced, physically active role within a high‑volume retail environment.

Desirable but Not Essential

• Knowledge of CEGID POS usage
• Experience in the toy or collectibles industry