Fixed Term Part Time Housekeeper

Student Castle Property Management Services; London Borough of Southwark; On-site; GBP 12,000 - 18,000; Part time

Job summary

Student Castle is seeking a part-time cleaner to maintain our student cluster flats and common spaces in London. You will clean communal areas, assist with inspections, and support with manual handling during busy periods, while keeping a friendly presence for staff and students.

The role focuses on welfare and safety, requiring a welcoming attitude and diligence in reporting issues and completing training. This position is a fixed-term maternity cover ending 23 August 2027.

Qualifications

• Customer service and student welfare focus.
• Willingness to assist with manual handling and moving items.
• Friendly and welcoming demeanour around staff and students.
• Fixed-term maternity cover until 23 August 2027.

Responsibilities

• Carry out cleaning duties around the property and spaces.
• Keep front entrance and reception clean and welcoming.
• Report damages or faults to maintenance promptly.
• Report near-misses or accidents to First Aider.
• Clean internal doors, frames and glass as needed.
• Mop, vacuum and clean flooring in public areas.
• Ensure areas are free from rubbish, dirt and hazards.
• Use wet-floor signs and safety signage as required.
• Sanitise touchpoints like lift buttons and door handles.
• Replenish consumables as needed.
• Be friendly and patient with customers.
• Flag concerns about student welfare to management.
• Complete required training for safety and wellbeing.
• Act trustworthy and respectful inside student flats.

Skills

Clean, tidy and honest

Physically fit, good customer care

Initiative & prioritisation

High standard under timescales

Job description

Overview:

You will beresponsible for keeping our student cluster flat spaces looking their best, including spaces like communal kitchens, communal bathrooms, toilets, shower rooms, corridors, lifts, reception, social spaces, public bathrooms, etc. You will be required to assist with kitchen inspections and possibly flat inspections, so we are looking for someone who has customer service and student welfare at the forefront of their efforts. During our busy periods, you will be required to assist with moving items and clearing properties so this will naturally involve an element of manual handling, for which full training will be provided.

You will be a familiar face around the property for both staff and students, so we ask for someone with a friendly and welcoming manner – offering a warm smile can make all the difference! Our customer's welfare and experience are at the heart of what we do at our property. We are looking for people who want to be part of a diverse, forward-thinking and compassionate team who always strive to do their best. This is a varied and rewarding role looking for the right individual.

Your hours will be from 1pm to 5pm Monday to Friday. This is a fixed term maternity leave cover position until 23rd August 2027

Main responsibilities:

• To carry out cleaning duties around the property and throughout the grounds
• Ensure that the front entrance and reception are always kept in excellent and clean condition
• To report any damage or faults to the maintenance personal as soon as they are spotted
• To report any near-misses or accidents to the appointed First Aider
• To clean the internal doors, frames, and glass as necessary
• To mop, vacuum, and generally clean flooring throughout the public areas
• Ensure areas are free from rubbish, dirt, dust, debris, marks, extraneous liquid, or solid substances
• Ensure no marks, excess materials or unpleasant odor remains as a result of the cleaning operation
• Ensure areas are left hygienic, and not slippery or hazardous to building users
• To use appropriate signage whilst conducting cleaning services, such as wet-floor signs
• Ensure that touchpoints such as lift buttons, door handles, and table surfaces are sanitized as necessary
• Replenish any consumables necessary
• To always be helpful to customers, provide a friendly and patient attitude
• To report any concerns you might have regarding the mental health or welfare of a student
• To complete any in-person or online training required by management for the safety and wellbeing of staff and students
• To act in a trustworthy and respectful manner if inside a student's flat or room

Skills:

• Clean, tidy and honest
• Physically fit with good customer care skills
• Able to exercise initiative and prioritise duties accordingly
• Able to work to a high standard against agreed timescales with limited supervision

Technical Knowledge & Training:

• Experienced in the safe use of all types of cleaning equipment
• Awareness of Health & Safety issues and the need for safe methods of working
• Awareness of COSHH regulations