Fit Testing Admin Support Officer

The Methodist Church in Britain; Newcastle upon Tyne; Remote; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Full fit testing training provided

Flexible working arrangement

Staff benefits set out in attachedDok

Job summary

The Newcastle upon Tyne Hospitals NHS Foundation Trust is seeking an administrator to support its fit testing service. You will manage diaries, appointments and records across Trust sites, providing a professional first point of contact and maintaining stock and documentation.

Training will be provided to cover fit testing processes and health and safety requirements. The role emphasizes good organisational and communication skills, with opportunities for flexible working arrangements and NHS

Qualifications

• NVQ Level 3 or equivalent qualification, or equivalent experience

Responsibilities

• Coordinate daily, weekly and monthly fit testing schedules and manage team diaries across Trust sites
• Arrange, amend and cancel fit testing appointments, and send confirmations and reminders
• Act as first point of contact, responding to calls, emails and written enquiries and managing the team mailbox
• Maintain stock of fit testing equipment and consumables, carry out stock checks and order supplies
• Record fit testing outcomes accurately on Trust systems, including ESR and approved databases
• Maintain accurate electronic and paper records that meet information governance requirements
• Produce reports, spreadsheets and activity information, and support audit and performance monitoring
• Liaise with clinical and non-clinical colleagues, managers and departments to coordinate fit testing requirements
• Provide administrative support for fit testing clinics and training sessions, including preparing resources
• Report equipment faults, shortages and service concerns to the appropriate person
• Support compliance with health and safety regulations and take part in audits and quality assurance
• Undertake fit testing training and mandatory training as required

Skills

Microsoft Office

Organisational skills

Communication skills

Education

NVQ Level 3 or equivalent

Job description

The Fit Testing Team at The Newcastle upon Tyne Hospitals NHS Foundation Trust is recruiting an administrator to keep its respiratory protective equipment fit testing service running. The work covers diary and appointment management across Trust sites, accurate records, first-point-of-contact enquiries and stock control of testing equipment. Fit testing experience is not required, as full training is given, but organisational and communication skills are. Agencies are not accepted.

What the job involves

• Coordinate daily, weekly and monthly fit testing schedules and manage the team's diaries across Trust sites
• Arrange, amend and cancel fit testing appointments, and send confirmations and reminders
• Act as first point of contact, responding to calls, emails and written enquiries and managing the team mailbox
• Maintain stock of fit testing equipment and consumables, carry out stock checks and order supplies
• Record fit testing outcomes accurately on Trust systems, including ESR and approved databases
• Maintain accurate electronic and paper records that meet information governance requirements
• Produce reports, spreadsheets and activity information, and support audit and performance monitoring
• Liaise with clinical and non-clinical colleagues, managers and departments to coordinate fit testing requirements
• Provide administrative support for fit testing clinics and training sessions, including preparing resources
• Report equipment faults, shortages and service concerns to the appropriate person
• Support compliance with health and safety regulations and take part in audits and quality assurance
• Undertake fit testing training and mandatory training as required

Qualifications

• NVQ Level 3 or equivalent qualification, or equivalent experience

Skills & knowledge

• Knowledge of Microsoft Office
• Good organisational skills
• Good communication skills

Nice to have

• Experience or knowledge of fit testing processes, PPE or respiratory protective equipment
• Experience in stock management or NHS administration
• Audio typing
• Able to take and transcribe minutes of meetings
• Understanding of confidentiality
• Good administration skills

What’s offered

• Full fit testing training provided
• Flexible working arrangement considered
• Staff benefits set out in attached documents