First Line Manager - Warehouse

DHL Germany; Croydon; On-site; GBP 35,000 - 42,000; Full time

Job summary

A leading supply chain business is seeking a Warehouse FLM to coordinate daily logistics requirements. The role involves supervising and optimizing warehouse activities, managing a team, and ensuring targets are met. Ideal candidates should have supervisory experience in logistics and strong organizational skills.

Benefits

Free confidential 24/7 GP service

Numerous discounts (retail, childcare, gym, etc.)

Affordable loans

Enhanced pension scheme

24/7 support including free counseling

Qualifications

• Previous experience as a Supervisor or Team Leader in logistics.
• Comprehensive knowledge of supply chain practices.
• Experience in administration.

Responsibilities

• Monitor and report on warehousing activities and performance.
• Lead a team and optimize daily performance.
• Manage KPIs effectively.

Skills

Organizational skills

Problem-solving skills

Employee engagement

Tools

Microsoft Office

Logistics software

Job description

Pay Rate: £35,898.90 + 10% shift premium on top
Grade: O
Contract Type: Permanent (Full-Time)
Shift patterns: Any 5 out of 7 days, including weekends, 40 hours a week, from 14:00 to 22:00
Location: Allington - ME16 0LE

DHL, an award-winning leading supply chain business, is seeking a Warehouse FLM to play a vital role in coordinating our daily logistics requirements. The ideal candidate should have comprehensive knowledge of supply chain supervisory practices and a demonstrable understanding of warehouse procedures, including storing goods and dispatching orders.

WHAT DOES THE ROLE ENTAIL?

• Assist management by monitoring and reporting on the effectiveness of warehousing activities and performance in your designated area.
• Supervise, implement, and coordinate productivity by communicating job expectations to direct reports, ensuring all deadlines are safely met within allocated timeframes, while maintaining standards of excellence.
• Track and trace orders using digital in-house tracking software, maintaining accurate records.
• Lead a team and optimize daily performance, including shift sections and briefings, to meet or exceed business targets.
• Manage KPIs effectively.
• Build and motivate the team through recruitment, performance management, and ongoing development.
• Proactively suggest and implement solutions and improvements, such as new processes, tools, or strategies, to benefit the team and organization.

WHAT DO WE NEED FROM YOU?

We welcome applications from candidates with the following experience, but don't hesitate if you don't meet every criterion — we value talent and potential:

• Previous experience as a Supervisor or Team Leader in a logistics environment.
• Comprehensive knowledge of supply chain practices.
• Experience in administration.
• Proficiency in Microsoft Office, including Excel and Word.
• Experience in preparing and distributing volume orders.
• Practical knowledge of logistics software, including WMS systems and Microsoft tools.
• Excellent organizational and problem-solving skills, with the ability to supervise, organize, and train team members.
• Experience working in a fast-paced environment.
• Ability to demonstrate employee engagement.

WHY CHOOSE US?

Alongside competitive pay, you will enjoy a range of award-winning benefits, including:

• Free confidential 24/7 GP service
• Numerous discounts (retail, childcare, gym, etc.)
• Affordable loans and an enhanced pension scheme
• 24/7 support for you and your family, including free counseling and more: https://careers.dhl.com/global/en/dsc-benefits

OUR DIVERSITY & INCLUSION APPROACH

We ensure all our resourcing activities are fair, transparent, and consistent across the UK. Learn more about our global approach to Diversity, Equity, Inclusion & Belonging: https://careers.dhl.com/global/en/diversity

BE AN ESSENTIAL PART OF EVERYDAY LIFE

DHL is the world leader in Supply Chain management, keeping the world moving. Our expert teams deliver for clients across industries like retail, automotive, healthcare, and more, enabling them to serve their customers effectively.

#DSCUKICF