First Line Manager

DHL; Metropolitan Borough of Solihull; On-site; GBP 30,000 - 40,000; Full time

Job summary

DHL is seeking a First Line Manager to oversee daily logistics operations in Birmingham. You will lead a team in a fast-paced environment, ensuring efficiency and effectiveness in warehousing activities while maintaining high performance standards. A strong background in logistics supervisory roles is essential.

Benefits

24/7 GP service

Discounts on retail and childcare

Affordable loans & enhanced pension scheme

Employee support service with free counselling

Qualifications

• Experience as a supervisor or Team Leader in logistics.
• Practical knowledge of logistics software packages.
• Excellent organisational and problem-solving skills.

Responsibilities

• Assist Management by monitoring warehousing activities effectiveness.
• Supervise and coordinate productivity among direct line reports.
• Track and trace orders using in-house logistics software.

Skills

Organisational skills

Problem-solving skills

Communication

Education

Qualification in Supply Chain Management or Logistics

Tools

Logistics software

Job description

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Pay Rate: Competitive
Contract Type: Permanent (Full-Time)
Shift patterns: Three shift rotation.
Location: Birmingham - B92 8NW

Basic Criminal Record Check required.

DHL, award winning leading supply chain business is seeking a First Line Manager to play a vital role coordinating our daily logistics requirements. To succeed in this role, you should have a comprehensive knowledge of supply chain supervisory practices and a demonstrative understanding of warehouse procedures, including storing goods and dispatching orders.

WHAT DOES THE ROLE ENTAIL?

• To directly assist Management by reporting on and monitoring the effectiveness of all warehousing activities and performance in your designated area.
• To supervise, implement and coordinate productivity by communicating job expectations to direct line reports, ensuring that all deadlines are safely met within allocated time frames, always maintaining standards of excellence.
• To track and trace orders using a digital In-house tracking software system, ensuring that records are maintained and kept at optimum level.
• Maintain effective relationship with the customer.
• Span of control 15-20 managing and covering all people aspects.

WHAT DO WE NEED FROM YOU?

• Previous and practical experience as a supervisor or Team Leader within a logistics environment.
• Previous experience of preparation and distribution of volume orders.
• Computer literate with a practical knowledge of logistics software packages.
• Excellent organisational and problem-solving skills, with the ability to supervise, organise and train direct reports.

A recognised qualification in Supply Chain Management or Logistics will be well-received.

WHY CHOOSE US?

As well as competitive pay rates, you will be entitled to an award-winning range of benefits including:

• Free confidential 24/7 GP service
• Hundreds of discounts (including retail, childcare + gym)
• Affordable loans & enhanced pension scheme
• 24/7 employee support service for you (+ family) with access to free counselling and much more:

OUR APPROACH TO DIVERSITY & INCLUSION

We will ensure that all our resourcing activities are fair, transparent and consistent across the UK. Find out more about our global approach to Diversity, Equity, Inclusion & Belonging:

BE AN ESSENTIAL PART OF EVERYDAY LIFE

DHL is the global leader in Supply Chain management and we keep the world moving. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more, so they can deliver to their customers.