First Line Assurance Tester

Domestic & General; Greater London; On-site; GBP 42,000 - 56,000; Full time

Benefits offered by this job

Health Cash Plan

Salary Finance Loans

EV leasing

Discounts up to 50%

Long service awards

Internal Mobility

Job summary

Domestic & General is seeking a First Line Assurance Tester to provide independent assurance that controls are designed and operating effectively across operational and change initiatives.

In this hybrid role you will conduct assurance and testing, validate controls and risk actions, and produce clear reports for stakeholders while supporting transformation and customer outcomes.

Qualifications

• Experience in assurance, risk management, controls testing, audit or operational risk environments.
• Knowledge of operational risk, change risk and resilience frameworks.
• Strong analytical and investigative skills with the ability to assess complex information.
• Experience reviewing controls, processes or change initiatives.
• Excellent stakeholder management and influencing skills.
• Strong written and verbal communication skills, with the ability to present findings and recommendations clearly.
• A proactive mindset with a focus on continuous improvement and customer outcomes.

Responsibilities

• Conducting assurance and testing activities across operational and change programmes.
• Validating controls, risk actions and risk assessments to ensure effectiveness.
• Performing scenario-based testing and implementation reviews to assess expected outcomes.
• Supporting assurance activities before, during and after change delivery, including early life support reviews.
• Identifying potential risks and unintended consequences that could impact customers or business performance.
• Producing clear reports and recommendations for stakeholders.
• Participating in governance forums, risk committees and assurance reviews.
• Building strong relationships across Operations, Transformation, Risk and Compliance teams.

Skills

Assurance testing

Risk management

Controls testing

Stakeholder management

Analytical skills

Communication skills

Job description

First Line Assurance Tester

Contract Type: Permanent

Location: Hybrid - Flexible

Closing Date: Wednesday 12th August

At Domestic & General, we're committed to delivering great customer outcomes while managing risk effectively across our business. As a First Line Assurance Tester, you'll play a vital role in safeguarding our operations and transformation activities by providing independent assurance that controls are designed and operating effectively.

This is an exciting opportunity to work across a wide range of operational and change initiatives, helping ensure risks are identified, managed and mitigated, while supporting the safe delivery of change and protecting customer outcomes.

About You

We're looking for someone with a strong understanding of risk, controls and assurance, who can work confidently with stakeholders at all levels.

To be successful in this role, you will have:

• Experience in assurance, risk management, controls testing, audit or operational risk environments.
• Knowledge of operational risk, change risk and resilience frameworks.
• Strong analytical and investigative skills with the ability to assess complex information.
• Experience reviewing controls, processes or change initiatives.
• Excellent stakeholder management and influencing skills.
• Strong written and verbal communication skills, with the ability to present findings and recommendations clearly.
• A proactive mindset with a focus on continuous improvement and customer outcomes.

The Role

As a First Line Assurance Tester, you'll provide assurance across operational processes, projects and change initiatives, validating that controls and risk actions are effective and delivering the intended outcomes.

Key responsibilities include:

• Conducting assurance and testing activities across operational and change programmes.
• Validating controls, risk actions and risk assessments to ensure effectiveness.
• Performing scenario-based testing and implementation reviews to assess expected outcomes.
• Supporting assurance activities before, during and after change delivery, including early life support reviews.
• Identifying potential risks and unintended consequences that could impact customers or business performance.
• Producing clear reports and recommendations for stakeholders.
• Participating in governance forums, risk committees and assurance reviews.
• Building strong relationships across Operations, Transformation, Risk and Compliance teams.

Working for us, works for you

• Personal and Professional growth is encouraged, with Internal Mobility programmes providing networking opportunities and Leadership development programmes.
• Work-Life balance with a hybrid role / Health Cash Plan / Instant discounts / the new credit building tool / Salary Finance Loans / electric vehicle leasing / long service awards
• Free Domestic & General protection plan - one free plan each year with access to discounted rates of up to 50% on additional plans, including referrals for family and friends

The culture at Domestic at General is creative, fast-moving and exciting as we're going through a period of transformational change where customers are at the heart of everything we do... do not miss out on an opportunity to be part of both our culture and growth!

Domestic & General are an equal opportunities employer, which means we treat people fairly. We view all applications equally, regardless of gender, colour, ethnic background, religion, disability, age, sexual orientation, gender reassignment or marital/family status. We also have a thorough referencing process, which includes credit and criminal record checks.

At Domestic & General, we are proud of our 100-year legacy and excited about our future growth plans. We are expanding our horizons, entering new markets and territories internationally and we need your expertise to help us on the journey.